Lead Business Systems Analyst

Role summary Leads business analysis for AI-enabled platform delivery, owning stakeholder engagement, backlog refinement, user story documentation, acceptance criteria definition, and client demo readiness. The role requires strong pharma / healthcare domain understanding, confidence in managing business and technology stakeholders, and the ability to translate complex AI capabilities into clear, outcome-focused narratives.

Key responsibilities Refine the product backlog and document user stories and acceptance criteria Manage business, product, technical, and client stakeholders to align requirements, priorities, decisions, and delivery expectations Maintain a compliance and audit focus across platform hardening requirements Support UAT coordination and product backlog grooming and maintenance Run client demos with strong storytelling skills, clearly connecting business context, user journeys, AI capability behavior, value delivered, and next-step decisions Document data requirements and source mapping Support the data source readiness-assessment matrix Produce manufacturing and regulatory domain discovery and process-mapping packages Required skills & experience 8+ years business analysis experience in software delivery Skilled in backlog refinement, user-story writing and acceptance-criteria discipline (INVEST or equivalent) Experience working on AI, GenAI, RAG, or data-driven product initiatives, with the ability to translate AI concepts into business-friendly requirements and acceptance criteria Compliance / audit domain experience a plus Strong stakeholder management skills, including facilitation, expectation management, decision tracking, and conflict resolution across business and technology groups Business analysis experience, ideally with data or systems-integration projects Strong documentation and source-mapping skills Pharma, healthcare, manufacturing, and regulatory domain knowledge required, with ability to support domain discovery and process-mapping activities Preferred qualifications Experience writing acceptance criteria for access-control or security-hardening features Regulated-industry audit experience Prior experience conducting client-facing demos, walkthroughs, or solution presentations using structured storytelling and value-led messaging Experience producing advisory/roadmap-style deliverables (not just implementation backlogs) Manufacturing or regulatory domain background Education Bachelor's degree in Business, Computer Science, or a related field, MBA preferred, or equivalent practical experience; CBAP certification an advantage.