Senior Project Manager

Senior Salesforce Project Manager Experience 8 to 9 years of overall IT experience Minimum 5 years of relevant Salesforce Project Management experience Proven experience managing large-scale Salesforce transformation and implementation programs Location : Onsite/Offshore (as applicable) Job Summary We are seeking an experienced Senior Salesforce Project Manager to lead complex Salesforce implementation, migration, and transformation programs.

The ideal candidate will have a strong track record of managing large cross-functional teams, overseeing multiple workstreams and portfolios, and delivering enterprise-wide Salesforce solutions. This individual will serve as the primary point of contact for stakeholders, ensuring successful program execution, governance, risk management, and value realization. Key Responsibilities Lead end-to-end Salesforce implementation and transformation projects across multiple business units.

Manage large project teams consisting of Salesforce architects, business analysts, developers, testers, integration specialists, and change management resources. Own project planning, scope management, budgets, timelines, resource allocation, and overall delivery governance. Establish and manage program governance structures, steering committee reviews, executive reporting, and stakeholder communications. Drive Agile and Waterfall project delivery methodologies as appropriate.

Identify, assess, and mitigate project risks, issues, dependencies, and escalations. Coordinate with business stakeholders, technology teams, vendors, and Salesforce partners to ensure successful delivery. Manage multiple concurrent Salesforce projects and portfolios while maintaining quality and delivery commitments. Ensure alignment with business objectives, enterprise architecture standards, and Salesforce best practices.

Monitor project health, KPIs, financials, and resource utilization. Lead client workshops, executive reviews, and status reporting meetings. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Business, or a related field. Minimum 8-9 years of overall professional experience . Minimum 5 years of Salesforce Project Management experience . Demonstrated experience leading enterprise-scale Salesforce implementations and transformation initiatives.

Experience managing teams of 20+ resources across multiple locations and time zones. Strong understanding of project governance, budget management, resource planning, and delivery management. Experience working directly with executive stakeholders and steering committees. Strong understanding of Agile, Scrum, and hybrid delivery methodologies. Preferred Salesforce Experience Experience delivering solutions across multiple Salesforce clouds, including: Sales Cloud Service Cloud Experience Cloud Marketing Cloud Data Cloud Field Service Salesforce Platform Agentforce (preferred) Salesforce ITSM and CMDB solutions (preferred) Leadership & Communication Skills Excellent verbal and written communication skills.

Strong executive presence and stakeholder management capabilities. Proven ability to influence decision-making at senior leadership levels. Strong people leadership and team management skills. Ability to manage complex stakeholder environments and competing priorities. Excellent presentation, negotiation, and conflict resolution skills. Preferred Certifications Salesforce Certified Administrator Salesforce Business Analyst Certification Salesforce Consultant Certifications (Sales/Service Cloud) PMP, PRINCE2, or equivalent Project Management certification Certified Scrum Master (CSM) or SAFe Certification Success Factors The successful candidate will demonstrate: Strong ownership and accountability for delivery outcomes.

Experience managing large portfolios and enterprise transformation programs. Ability to lead diverse global teams. Excellent client engagement and relationship management skills. Consistent track record of delivering projects on time, within budget, and with high customer satisfaction. Experience Range: 8-9 Years Overall | 5+ Years Salesforce Project Management Role Level: Senior Project Manager