Billing & Sales Coordinator

Title: Billing & Sales Coordinator

Target location: Hyderabad, India

Moodle with us!

At Moodle, we're on a mission to empower educators and learners worldwide with open, flexible, and innovative digital learning solutions. As the world's most customisable and trusted open-source LMS, we partner with schools, universities, and organisations to create better learning experiences for millions. If you're ready to make a real impact, and be part of a global movement shaping the future of learning, join us and let's transform education together!

About the Role

As a Billing & Sales Coordinator at Moodle India, you'll connect our clients and projects with Sales Operations, from launch through renewal. You'll coordinate with Sales, Delivery and Learning Solutions teams, prepare quotes and sales documentation, track and follow up renewals, set up new clients and projects across our systems, and support client billing and accounts receivable in Zoho Books.

You'll report to our Head of Sales Operations and work closely with Sales, Support, vendors and the India Financial Controller.

What You'll Do

• Most days in this role usually involve a mix of:
• Supporting day-to-day client communication for existing and new projects, and following up with internal stakeholders from initiation through to Go-Live
• Preparing quotes, proposals and documentation for new business, Value Added Services and annual renewals, through to PO receipt
• Setting up new clients and projects across our systems, including Clockify and Freshdesk
• Keeping HubSpot records for India accounts accurate and running standard pipeline and renewals reports
• Coordinating vendor onboarding and uploading client invoices to vendor portals through to acceptance
• Preparing and sending pro forma invoices, and supporting the India Financial Controller with invoicing in Zoho Books
• Following up on outstanding receivables, recording payments and supporting AR reconciliations
• Preparing monthly sales reports and supporting statutory reconciliations

We'd love to meet you

Especially if you can tell us about your

2+ years of experience in a similar client-facing or billing role

Proficiency with Zoho Books (or a similar accounting system) and Google Sheets/Drive

Strong communication and interpersonal skills, and the ability to build relationships at all levels

High attention to detail, plus excellent organisation and time management

Self-motivation and the ability to work autonomously while being a strong team player

Bonus points for pre-sales or sales support experience, foreign currency invoicing, Freshdesk or similar support tools, or CRM experience (HubSpot preferred)

What's in it for you?

Moodle has a globally diverse team with over 280 team members in more than 25 countries around the world. We've built a passionate team of hard-working, driven and diverse people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!)

In addition to this you can expect

A fantastic range of benefits, focusing on work-life balance, wellbeing and 'choosing your own adventure.

Working with a global team on a worldwide platform and making a real difference

As a certified B Corp, we are proud to be part of a global community of mission-driven companies dedicated to using business as a force for good

Learn more about Moodle

Moodle is the world's most trusted online learning solution, with a growing ecosystem of products and services, including Moodle Workplace, Moodle App, MoodleCloud, and more. The engine of our ecosystem is Moodle LMS, the secure and customisable open source learning management platform used by well over 300 million learners worldwide. Find out more about us on our website.

At Moodle we are an equal opportunity employer that actively supports diversity and inclusion in the workplace and prohibits discrimination and harassment of any kind. We're committed to fair recruitment and selection practices, ensuring we are drawing from a diverse range of sources to attract and select the very best person for the job. Learn more in our Diversity & Inclusion Charter.