Location: Illinois Remote Work
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
The Motorola Solutions Command Center Software Customer Success team plays a critical role in realizing Motorola Solutions’ mission to connect people in the moments that matter. Our team ensures that Command Center Software portfolio delivers measurable value to public safety agencies and enterprises by driving deep product adoption, workflow optimization, and long-term customer loyalty.
Within this organization, Customer Success Advocates focus on acting as trusted advisors who align Motorola Solutions’ capabilities with each customer’s strategic priorities. Our team use data, product expertise, and a deep understanding of customer operations to guide stakeholders through advanced use cases, maximize the impact of our mission-critical solutions, and strengthen multi-year partnerships.
We partner closely with Sales, Product, Deployment, and Support teams across Motorola Solutions to translate our mission-critical technology into outcomes that protect communities and streamline operations. By being customer-obsessed and data-informed, the Customer Success organization helps customers fully integrate our solutions into daily operations, maximize their investment, and advocate for Motorola Solutions.
We are looking for a practical, data-driven Data Analytics Manager to lead performance tracking and analysis across our digital customer lifecycle touchpoints and 1:1 Customer Success efforts.
Additional Locations: North Carolina, US Offsite, Iowa, US Offsite, Massachusetts, US Offsite, New Jersey, US Offsite, Georgia, US Offsite, Connecticut, US Offsite, Virginia, US Offsite, Florida, US Offsite, New York, US Offsite, Maryland, US Offsite, South Carolina, US Offsite, Texas, US Offsite, Nevada, US Offsite, Michigan, US Offsite, Wisconsin, US Offsite
Job description provided by Motorola Solutions.
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