About Mox Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together. Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs.
We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t be fun? What we are looking for? Support the Credit Cards and Unsecured Loans business by driving sales quality, process and process governance, and continuous improvement across the telesales channel in Hong Kong & Shenzhen.
The role is responsible for monitoring sales quality, identifying process improvement opportunities, supporting sales execution, and ensuring customer outcomes remain fair and compliant. Working closely with Sales, Product, Operations, Risk and Compliance teams, the role helps improve sales effectiveness while maintaining strong controls and execution standards.
Job description provided by Mox Bank.
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