Technical Trainer

Company Overview

https://www.msxi.com/en/

At MSX International, we’ve been partnering with leading automotive companies for over 25 years, helping them enhance their retail strategies and streamline operations. Our expertise in areas like dealer performance, repair optimization, and consumer engagement positions us as a trusted partner in the evolving mobility industry.

Job Summary

• Responsible for delivering technical training to Client team & Channel partnersteams/,

ensuring thorough understanding and mastery of product knowledge.

• Accountable for conducting engaging and informative practical sessions for candidates,

fostering hands-on learning experiences.

• Own the implementation of the ADDIE process of training, from analysis to evaluation, to

ensure effective learning outcomes.

• Drive the maintenance of comprehensive training records, tracking progress and evaluating

the effectiveness of training initiatives to continuously improve learning outcomes

Job Responsibility

• Responsible for Developing Training Programs: Take ownership of designing and

• developing comprehensive training programs tailored to automotive technicians and engineers.
• Drive the creation of content covering various aspects such as mechanical systems, electrical
• systems, diagnostics, and emerging automotive technologies.

• Accountable for Delivering Training Sessions: Conduct engaging and interactive training

• sessions both in-person and virtually, ensuring participants grasp complex technical concepts
• effectively. Utilize multimedia tools, hands-on activities, and simulations to enhance learning
• outcomes.

• Hands-on Demonstrations and Practical Exercises: Own the delivery of practical

demonstrations and hands-on exercises to reinforce theoretical knowledge, troubleshoot

common issues, and impart practical skills required for automotive maintenance and repair.

• Assessment and Evaluation Leadership: Develop assessment tools and lead evaluations to

measure the effectiveness of training programs. Analyze feedback from participants and

stakeholders to continually improve training content and delivery methods.

• Self-Development and Keeping Updated: Take responsibility for staying up-to-date of the

latest advancements in automotive technology, regulations, and industry trends. Drive

continuous self-development to ensure training content remains relevant and up-to-date.

• Collaboration with Stakeholders: Collaborate with internal stakeholders including technical

support teams, and service teams to gather insights on training needs. Align training programs

with organizational goals and objectives.

• Documentation and Reporting Ownership: Maintain accurate records of training activities,

attendance, and performance evaluations. Prepare regular reports summarizing training

outcomes, participant feedback, and areas for improvement.

• Compliance and Safety Assurance: Ensure training programs adhere to industry regulations,

• safety standards, and manufacturer guidelines. Emphasize the importance of safety protocols
• and best practices in all training activities.
• Education Degree/ Diploma in Engineering (Electronics/ Electrical/Automobile/Mechanical)

Relevant Experience

Min. 2 yr experience (Degree), 4+ years’ Experience (Diploma) in the Automobile Industry,

Specific service training experience in OEM & or Automobile Service Centre experience as Diagnostic

Expert

Skills

• Diagnostic experience in Automobile workshop
• Hands on for vehicle parts removal & re-fitment
• Training delivery to various profiles
• Training content development
• Hands on MS-office tools
• Laptop handling required for diagnostic
• Strong understanding of automotive systems and technologies.
• Excellent communication and presentation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Certification in instructional design or training facilitation is a plus.
• 4 Wheel Vehicle Driving

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics.

MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.