Cloud Support Engineer

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Monitor MSDC system health status of 120 servers using Tenable SC

Facilitate the upcoming tech refresh for mainstream system

Perform 1st level troubleshooting for server or VM issues

Escalate fault to contractors for hardware fault / software errors

Maintain compliance to managed systems

Perform VM or project resource provisioning to multi-tenants

Perform regular patching to managed systems

Manage common services such as AD, SQL DB, Veeam Backup, Microsoft Configuration Manager, SEPM

Minimum Diploma in Information Technology / Electrical & Electronics Engineering or other related disciplines

At least 2 years of working experience in the Information Technology industry

Experience in RHEL, Windows Server administration, Windows client e.g. Win OS image provisioning

Experience in Nutanix platform such as Prism central, Nutanix Files, Nutanix Move etc and Ansible

Possess at least one Cloud and/or Hyper-Converged Infra certification from AWS, MS, Google, Oracle, Nutanix or VMware of Professional level and above or equivalent

Only Singaporeans will be considered for this opportunity due to the nature of the project

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

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