Subject Matter Expert, Supply Chain Process Management

• Subject Matter Expert, Supply Chain Process Management
• Location: Hyderabad, Telangana - IND
• SME – Supply Chain (Process Governance andManagement)

Role Summary

We are seeking a detail-oriented professional to supportprocess documentation and standardization initiatives within the supply chain sourcing domain.

This role will work closely with process excellence leads and business stakeholders tocapture, structure, and document end-to-end supply chain processes into clear, scalable SOPs and process flows.

The ideal candidate should be able totranslate complex, cross-functional business processes into simple, structured, and actionable documentation, with clear articulation of roles, workflows, and measurable outcomes.

What You Will Do

• Develop, review, and maintain high-quality SOPs for supply chain processes, ensuring clarity, completeness, and audit readiness
• Translate businessinputsinto structured, step-by-step documentation with clearly defined roles, inputs, outputs, and exception handling
• Create process flow diagrams (Visio/BPMN) for current and future-state workflows to enable end-to-end process visibility(Convert ambiguous or verbal process discussions into clear, logical, and easy-to-follow documentation).
• Ability to handle and impart process level training.
• Collaborate with cross-functional stakeholders (Procurement, Planning, Logistics, Finance) to gatherinputsand validate process accuracy.
• Ensure all documentation is standardized, version-controlled, and aligned with governance and compliance requirements
• Support continuous improvement by updating process documents, maintaining repositories, and contributing to training and onboarding materials.

Must-Have Requirements

• 6+ yearsof experience in: ProcessManagement/ SOPPLM/ business analysis support
• Proven ability to create:SOPswithProcess flow diagrams
• Strong understanding ofsupply chain / sourcing / procurement processes
• Ability to work acrossmultiple functions and translate inputs into structured outputs
• Excellent written communication withclear, concise, and well-structured documentation
• Strong attention to detail and logical thinking.
• Critical Capabilities (Derived from Interview Gaps Observed)

Weare specificallylooking for candidates who can

• Present information in acrisp, structured, and easy-to-understand manner
• Clearly articulateprocess steps, ownership, and measurable outcomes
• Demonstratebusiness context understanding, not just documentation mechanics
• Avoid generic or theoretical responses—focus onpractical, real-world process documentation
• Show ability to handlecross-functional processes, not just isolated tasks.

Tools & Technical Skills

• Process mapping tools:Visio / Lucid chart / BPMN tools.
• DMS tools exposure like: Arena,
• MS Office: Word, Excel, PowerPoint
• Familiarity with ERP systems.
• Familiarity with CI methodologies: Lean / agile / Six sigma.

Preferred Background

Process documentation roles in shared services / consulting

Supply chain coordinators with strong documentation exposure.

Looking ideally for

6+ years in supply chain, withdemonstrated experience in cross-functional process transformation

Experience working atenterprise or multi-site level

Proven ownership ofend-to-end process improvements

As part of the interview process, candidates may be asked to:

DraftanSOP (e.g., Supplier Qualification & Onboarding)

Create a process flow based on high-level inputs

Structure an unorganized process description into a clear document.

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