Head of Communications & Patient Advocacy, Poland

Location: Warsaw

Salary Range

zł233,500.00 - zł433,600.00

Job Description Summary

Job Title: Head of Communications & Patient Advocacy, Poland

#LI-Hybrid

Location: Warsaw, Poland

Relocation Support: This role is based in Warsaw, Poland. Novartis is unable to offer relocation support: please only apply if accessible.

Ready to help shape meaningful conversations about healthcare in Poland? As Head of Communications & Patient Advocacy, Poland, you will lead how Novartis engages with patients, media and key stakeholders, helping build understanding of healthcare innovation and the needs of patients. As a trusted partner to the Country President and a member of the Country Leadership Team, you will lead high-impact communications and patient advocacy strategies, strengthen the reputation of Novartis in Poland, and advance a forward-looking approach powered by data, insights and emerging technologies.

You will also build meaningful partnerships with patient communities and develop a talented team, turning bold ideas into meaningful impact for patients and society.

Key Responsibilities

• Lead Poland’s Communications & Patient Advocacy strategy, supporting business priorities and strengthening Novartis’ reputation.
• Advise the Country President and leadership team on communications trends, opportunities and emerging reputational priorities.
• Drive communications and patient advocacy strategies across priority therapeutic areas, launches and pipeline milestones.
• Build strategic partnerships with patient organisations to better understand and address patient needs, including through disease awareness, prevention and screening initiatives.
• Lead corporate, media and executive communications, strengthening leadership visibility and external engagement.
• Lead issues and crisis communications, providing strategic counsel to manage reputational considerations and support effective resolution.
• Represent Novartis externally as a spokesperson across media, industry forums and strategic partnerships.
• Champion artificial intelligence, analytics and real-time insights to strengthen digital presence and enable data-informed communications.
• Lead social media governance and digital advocacy, including patient-influencer engagement with cross-functional partners.
• Develop a high-performing team and oversee budgets, agencies, governance and compliance to deliver measurable impact.

Essential Requirements

• University degree or equivalent relevant qualification in Communications, Journalism, International Relations, or a related field is highly desirable.
• Extensive experience of diverse communications and patient advocacy.
• Strong experience within the pharmaceutical, healthcare or another highly regulated environment.
• Expertise across corporate communications, media relations, crisis management, patient advocacy and stakeholder engagement.
• Proven leadership experience, executive presence and ability to build and develop high-performing teams.
• Demonstrated ability to lead effectively across complex, matrix organisations and collaborate with diverse stakeholders.
• Strong prioritisation, resource management, agency management and budget management capabilities.
• Native-level Polish and professional working fluency in English, both written and spoken.