Lead Investigator

• Lead Investigator – Liquor & Gaming NSW
• Help shape the future of NSW's hospitality, gaming and racing industries while protecting the communities we serve.
• Temporary Opportunity and talent pool establishment for future opportunities across both the Casino & Wagering Investigations and Hospitality & Gaming Investigations teams.
• Clerk Grade 7/8 with starting salary range of $116,981 – $129,492 per annum plus superannuation and annual leave loading
• Based in Sydney, NSW – Hybrid working arrangements may be available within business operational needs.

About Liquor & Gaming NSW

We are at the pointy end of industry supervision for the liquor, gaming, wagering, casino and registered club sectors in NSW. If you want a seat at the table, whether we’re reviewing the latest facial recognition technology; advising Government on gambling reform policy; developing initiatives to increase live music venues and festivals; or investigating unlawful liquor or gambling inducement practices, we want to talk to you.

We’re enabling vibrant and dynamic hospitality and racing environments that are safe and responsible, and our regulatory efforts are evidenced-informed, coordinated, and targeted to where the risks are greatest.

Our work is as diverse as our people and the NSW communities we serve. See what it’s like to work with us!

About the Role

Are you an experienced investigator who thrives in a dynamic environment and enjoys making a real difference to the community?

As a Lead Investigator, you will play a critical role in protecting the people, businesses and communities of New South Wales through the delivery of intelligence-led, risk-based compliance and enforcement activities.

Working across a diverse range of matters, you will lead and undertake complex investigations, compliance programs and proactive regulatory operations to ensure legislative requirements are met and regulatory outcomes are achieved. You will gather and assess evidence, prepare recommendations and reports, and provide expert advice to a broad range of internal and external stakeholders.

This is an opportunity to apply your investigative expertise, sound judgement and problem-solving skills in a role where no two days are the same. You will also have the opportunity to mentor and support less experienced investigators, contributing to a high-performing team committed to delivering effective and contemporary regulatory services that protect the NSW community.

About You

You are a highly skilled investigator with experience conducting complex compliance, enforcement or regulatory investigations. You have a strong understanding of investigative principles and can confidently assess risks, analyse information, gather evidence and make sound recommendations based on facts and legislation.

A strong communicator, you can explain complex legislative and regulatory requirements in a clear and practical way, building positive relationships with customers, stakeholders and colleagues. You are comfortable engaging with people from diverse backgrounds and adapting your approach to meet varying levels of understanding and need.

You remain calm and adaptable in challenging situations, can quickly assess emerging risks and make informed decisions while maintaining a focus on safety and professionalism. Your ability to balance education, compliance and enforcement outcomes enables you to achieve positive results while maintaining public confidence in regulatory processes.

In addition, you enjoy sharing your knowledge and supporting others, providing guidance and coaching to build team capability and foster a culture of continuous improvement and excellence.

Ideal candidates will demonstrate

• Experience leading or undertaking complex investigations, compliance or enforcement activities.
• Strong analytical and problem-solving skills with the ability to assess evidence and make sound decisions.
• Excellent written and verbal communication skills, including preparing reports, briefs and recommendations.
• The ability to build productive relationships with a diverse range of stakeholders.
• Sound knowledge of, or the ability to quickly interpret and apply, relevant legislation, policies and procedures.
• A commitment to delivering fair, consistent and customer-focused regulatory outcomes.
• Experience coaching, mentoring or supervising team members is highly regarded.
• This is an excellent opportunity for a professional who enjoys balancing investigative work, stakeholder engagement, and regulatory outcomes while contributing to safer and more compliant
• To learn more about the role, please view the Role Description .
• For any questions regarding the role please contact Pedro Garcia - [email protected]
• Essential requirements
• Appointment and ongoing assignment are subject to satisfactorily meeting pre-employment and ongoing probity screening to meet the integrity standards set out in section 14 of the Gaming and Liquor Administration Act 2007.
• The person occupying the role will be designated as a key official under section 16 of the Gaming and Liquor Administration Act 2007 and may be subject to restrictions, such as restrictions on attending certain premises.
• A current Class C Driver Licence.

How To Apply

Your application must include a cover letter (maximum 1 page) and an up-to-date resume that details your capabilities and experience in relation to the above role. You must submit your application via our online portal to apply for the role. Applications will not be accepted by email.

Applications Close at 11:59pm on 08 November 2026. Applications submitted after the closing date and time will not be considered.

Once applications have closed and a shortlist has been determined, candidates who are successful in progressing to the next stage of the recruitment process will be invited to attend an in-person Assessment Centre in the Sydney CBD.

The Assessment Centre will consist of an interview, written assessment and group activity, providing an opportunity to demonstrate your strengths both individually and as part of a team. You'll also have an opportunity to chat with our Hiring Managers and Directors about the role and what it's like to work with us.

Further details regarding timing and location will be provided to candidates who progress to this stage.

The selection process may include a range of assessment techniques to assist hiring managers in determining your suitability for the role. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

For enquiries relating to the recruitment process, please contact Kalashree Wakhare, Talent Acquisition Partner via [email protected]

Working at the Department of Creative Industries, Tourism, Hospitality and Sport (DCITHS)

At DCITHS we unite the state’s key creative industries, Cultural Institutions, hospitality, entertainment, sports and tourism entities.

Collaborating with our stakeholders, we grow industries, create vibrant places, support wellbeing and enrich the cultural and creative life of NSW by:

driving visitation, participation and attendance for diverse events and experiences

enabling dynamic precincts, venues and creative industries

creating connection between people and their communities

providing inspiring, safe and accessible experiences and facilities for individuals and groups.

At DCITHS, we welcome applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

If you require an adjustment to be made during the recruitment process or have an enquiry about the support provided, please contact Kalashree Wakhare Talent Acquisition Partner at [email protected] or on 02 9240 8532

For more information on reasonable adjustments and types of alternate formats available through the recruitment process you can visit ‘Adjustments for Individual needs’ at I work for NSW.