Manager, IT Application and Productivity Services

Are you a strategic technology leader who excels at connecting people, processes, and technology to deliver business value?

Strathcona County is seeking a collaborative and forward-thinking Manager, IT Application and Productivity Services to lead the evolution of our enterprise applications and digital workplace platforms.

Reporting to the Director, Information Technology Services, you will provide leadership for key application, productivity, and collaboration services that support employees across the organization. You will play a critical role in shaping the County's Microsoft 365 roadmap, strengthening the security and governance of our digital workplace, optimizing application services, and ensuring technology investments align with organizational priorities. Your leadership will help drive operational excellence, innovation, and continuous improvement while enabling exceptional service delivery for our community.

Key Responsibilities

• Provide strategic and operational leadership for enterprise application and productivity service teams
• Lead the development and execution of the County's Microsoft 365 ecosystem roadmap to support organizational priorities and enhance the employee experience
• Oversee the governance, security, performance, and continuous improvement of SharePoint and related collaboration platforms
• Drive application portfolio management and rationalization initiatives to improve efficiency, reduce complexity, and maximize business value from technology investments
• Ensure enterprise applications remain reliable, secure, and responsive to evolving business needs and operational requirement
• Partner with business leaders, stakeholders, and technology teams to identify opportunities for innovation and service enhancement
• Lead strategic planning, prioritization, budgeting, resource allocation, and service delivery within the portfolio
• Foster a culture of collaboration, accountability, inclusion, and continuous learning while supporting the growth and development of staff
• Champion organizational change initiatives and support the adoption of modern digital workplace technologies
• Monitor industry trends, emerging technologies, and best practices to inform future technology strategies and investments

Qualifications and Skills

Degree in Computer Science, Information Systems, Business Technology, or a related discipline

Minimum of 10 years of progressively responsible experience in information technology, enterprise applications, digital workplace services, or related technology environments including at least 5 years in a leadership role managing technical teams, supervisors, or complex operational function

Experience developing and implementing technology strategies, roadmaps, and governance frameworks

Strong knowledge of Microsoft 365 technologies, including collaboration, productivity, and content management platforms

Experience with SharePoint governance, security, administration, and optimization

Knowledge of enterprise application management, application lifecycle practices, and portfolio rationalization

Understanding of cybersecurity principles, information management, risk mitigation, and technology governance

Knowledge of enterprise architecture concepts and integration of business applications

Strategic thinker with the ability to align technology investments to organizational outcomes

Exceptional relationship-building, stakeholder engagement, and communication skills

Strong analytical and problem-solving abilities with a focus on continuous improvement

Demonstrated success leading through change and managing competing priorities

Ability to influence decisions, build consensus, and foster collaboration across diverse teams

Commitment to creating an inclusive, respectful, and high-performing workplace culture

Conditions of Employment

Submission of a Satisfactory Criminal Record Check

Who We Are

Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, collaboration, and accountability.

Why Join Strathcona County: (depending on position)

Competitive salary and comprehensive benefits package, which includes

• Extended health and dental coverage
• Health and wellness spending account
• Life and disability insurance
• Retirement and pension programs
• Management Flex time program
• Employee and family assistance program
• Commitment to employee development, through internal and external training and development opportunities
• Well-being programs and a safety culture focused on physical and psychological health in the workplace
• Equivalencies of education and experience may be considered.
• This competition may be used to fill future vacancies for similar positions within the next 6 months.
• Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.
• We thank all applicants for their interest; however, only those selected for an interview will be contacted.