Staff Educator - Pre-Access - Days - FT

The Scheduling/IDS Educator is responsible for developing, delivering and evaluating training programs for the assigned areas. The Educator will identify staff learning needs, set educational goals and implement training methods to improve efficiencies and skills. The Educator will coordinate the system workflow changes and provide onsite support to ensure operational consistencies. The Educator will monitor training progress and re-design objectives to achieve optimal outcomes. The Educator will provide assistance to the team as required.

Responsible for the development and delivery of assigned system training for departmental staff

Oversees the development of curriculum, course outlines, objectives and teaching methods

Identifies staff educational needs; develops, prepares and implements education based on identified learning needs

Selects and implements appropriate training methods to meet educational goals

Assesses educational needs and competencies to develop program to improve efficiencies and skills

Prioritizes educational programs with respect to organizational needs to promote employees� personal and professional growth

Provides assistance to team members as required

Leads on-going optimization efforts and coordinates workflow evaluations, improvements and system design

Monitors program and makes recommendations for new and revised workflows

Adjusts training programs to ensure relevant and accurate information is delivered

Partners with Radiology Office Coordinator and IS staff to coordinate system upgrades, modifications, testing, and development of educational materials

Ensures uniform practices of the system are consistent with organization and industry standards

Evaluates program training effectiveness and provides feedback

Evaluates effectiveness and appropriateness of program; re-design objectives to achieve optimal outcomes

Creates development plans and strategies for staff retraining

Participates in performance improvement activities as required

Education

Bachelor's Degree in Business, Informatics, or healthcare related field; Relevant experience may substitute for the degree requirement

Experience

Require

Two (2) years of experience as a subject matter expert in revenue cycle information systems in a hospital setting (with degree requirement)

Preferred

One (1) year of experience in a educator or trainer role in healthcare scheduling

Skills

• Multitasking, time-management and organization
• Excellent verbal and written communication and presentation skills
• Monitoring/assessing the performance of self, other individuals, or organizations to make improvements or take corrective action