HR Operations Support

Industrial Relations

• Maintain a peaceful and productive industrial relations climate.
• Build and maintain positive relationships with unions and workmen.
• Lead collective bargaining, wage settlements, and long-term agreements.
• Handle employee grievances and conflict resolution.
• Conduct domestic enquiries and disciplinary proceedings.
• Ensure implementation of standing orders and company policies.
• Prevent industrial unrest, strikes, and work stoppages through proactive engagement.

Labour Law Compliance

Ensure compliance with

Industrial Relations Code / Industrial Disputes Act

Factories Act

Contract Labour (Regulation & Abolition) Act

Code on Wages

EPF & MP Act

ESI Act

BOCW Act (where applicable)

Payment of Bonus Act

Payment of Gratuity Act

Apprentices Act

State Labour Rules

Maintain statutory registers, records, notices, and returns.

Coordinate statutory inspections and compliance audits.

Contract Labour Management

• Monitor contractor compliance.
• Verify labour licenses, PF, ESIC, wages, and statutory documents.
• Ensure timely wage payment and statutory benefits.
• Conduct contractor compliance audits.
• Control manpower deployment and discipline.

Liaise with

Labour Department

Factory Inspectorate

EPFO

ESIC

Pollution Control Board (as required)

Local Administration

Handle notices, inspections, legal documentation, and statutory reporting.

Employee Relations

• Conduct grievance redressal meetings.
• Promote employee engagement and communication.
• Support welfare initiatives.
• Advise line managers on labour laws and disciplinary matters.
• Coach supervisors on effective people management.

Compliance & Risk Management

• Conduct IR risk assessments.
• Monitor absenteeism, misconduct, and early warning indicators.
• Maintain audit readiness.
• Ensure zero legal non-compliance.
• Prepare MIS and compliance reports for management.

Key Performance Indicators (KPIs)

• Zero man-days lost due to industrial unrest.
• 100% statutory compliance.
• Zero major labour law violations.
• Timely closure of grievances.
• Successful completion of wage settlements.
• Reduction in disciplinary cases.
• Contractor compliance above 98%.
• Positive employee relations index.

Qualification

MBA (HR)

MSW

MLW

PG Diploma in Personnel Management & Industrial Relations

Degree in Labour Law (Preferred)

Experience

10–15 years in Industrial Relations within Cement, Steel, Power, Mining, FMCG, or Heavy Manufacturing.

Minimum 5 years handling unions and large manufacturing plants.

Skills & Competencies

Industrial Relations

Labour Laws

Union Negotiation

Collective Bargaining

Contract Labour Management

Domestic Enquiry

Disciplinary Procedures

Government Liaison

Factory Compliance

Conflict Resolution

Negotiation

Communication

Leadership

Stakeholder Management

MS Office & HRMS

Preferred Industry

Cement

Steel

Power

Mining

Heavy Engineering

Manufacturing