eClerx Technology/Software

Process Manager

Mumbai, India In person Full-time

Key Responsibilities

  • Manage end-to-end recruitment from requirement understanding and sourcing to offer and onboarding.
  • Lead and mentor a team of recruiters, driving productivity, quality, and hiring targets.
  • Partner closely with senior stakeholders and hiring managers to understand business requirements and hiring priorities.
  • Independently manage lateral, niche, critical, and leadership hiring mandates.
  • Develop strong sourcing strategies using LinkedIn, Naukri, referrals, internal databases, and other channels.
  • Drive market mapping and build talent pipelines for critical and future hiring requirements.
  • Manage interview processes, candidate engagement, offer negotiations, and offer-to-join conversion.
  • Track recruitment metrics including TAT, pipeline, source effectiveness, closures, and joining ratio.
  • Handle escalations and ensure a strong candidate and stakeholder experience.

Required Skills & Experience

  • 6–10 years of experience in Talent Acquisition / Recruitment.
  • Strong hands-on experience managing complete recruitment lifecycle.
  • Proven experience in team handling and recruitment delivery.
  • Strong expertise in lateral and leadership hiring.
  • Excellent sourcing and talent mapping capabilities.
  • Strong stakeholder management with the ability to work with senior leadership / business heads.
  • Strong communication, negotiation, problem-solving, and decision-making skills.
  • Ability to manage multiple hiring mandates and deliver against tight timelines.

Job description provided by eClerx.
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