Business Operations Program Manager – Analytics & AI

Oracle Business Operations is seeking a Program Manager who combines analytical thinking, program management, and practical AI skills to help the business achieve its goals. In this role, you will translate business needs and complex data into actionable insights, manage defined initiatives, and coordinate improvements across business and technical teams.

The role blends analysis with program delivery. You will investigate business questions, identify opportunities, and organize the work needed to put recommendations into practice. This includes establishing deliverables and milestones, coordinating dependencies, communicating progress, and measuring results. Areas of focus include workforce insights, resource planning, reporting, and operational improvements supported by AI and automation.

The ideal candidate brings a practical understanding of business performance and how teams work together. You are comfortable moving between detailed analytical work and coordinating activities across stakeholders. You ask thoughtful questions, communicate clearly, and follow through to help teams achieve shared outcomes.

MAIN RESPONSIBILITIES | Responsibilities

Manage business operations initiatives. Establish clear objectives, scope, deliverables, milestones, and measures of success for assigned programs and projects.

Develop actionable insights. Analyze workforce and operational data to explain trends, identify opportunities, and inform business priorities and program decisions.

Coordinate delivery across teams. Align stakeholders on responsibilities, track dependencies and progress, resolve routine issues, and escalate decisions or blockers when needed.

Apply AI and automation. Use approved AI tools to improve analysis, simplify recurring work, and support more efficient processes while validating results.

Strengthen data quality and consistency. Validate information, reconcile differences, and clarify definitions and assumptions to improve confidence in reporting and decisions.

Communicate findings and progress. Create concise reports, dashboards, and program updates that explain insights, delivery status, recommended actions, and decisions needed.

Put improvements into practice. Translate business needs and analytical findings into requirements and coordinated actions. Partner with teams to test changes, support rollout, and encourage adoption.

Measure results and refine approaches. Track outcomes against agreed goals, gather stakeholder feedback, and identify opportunities to improve reporting, processes, and program effectiveness.

Minimum Qualifications

• Bachelor’s degree in Business, Operations, Mathematics, Statistics, Economics, Finance, or a related field, or equivalent practical experience.
• 5+ years of relevant experience in business operations, program or project management, business analytics, workforce analytics, or financial planning and analysis.
• Experience managing defined initiatives, establishing deliverables and milestones, tracking dependencies, and coordinating work across teams.
• Strong analytical skills and Excel proficiency, including the ability to organize complex data, validate accuracy, identify trends, and develop actionable recommendations.
• Practical understanding of business performance and how operational decisions affect resources, execution, and results.
• Experience applying AI tools to analysis, reporting, or workflow improvement, with the ability to evaluate and validate outputs.
• Strong written and verbal communication skills, including the ability to explain findings, communicate progress, and collaborate with business and technical stakeholders.
• Ability to independently manage assignments, balance competing priorities, follow through on commitments, and handle sensitive information appropriately.

Preferred Qualifications

• Experience with workforce analytics, resource planning, business reporting, or operational process improvement.
• Working knowledge of SQL and experience creating dashboards or visualizations with Oracle Analytics, Power BI, Tableau, or comparable tools.
• Experience developing repeatable analytical workflows or automating recurring tasks using approved AI tools such as Codex, Claude, or comparable assistants.
• Experience translating business needs into requirements, supporting testing and rollout, and helping teams adopt new processes or tools.
• Demonstrated success measuring the outcomes of operational improvements, such as reduced manual effort, improved reporting accuracy, or faster delivery.
• Experience working across multiple functions within a large or complex organization.

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Minimum Qualifications: A minimum of 5 years combined experience with project management, data analysis and direct business experience within a specialized function. Preferred Qualifications: Bachelor's degree in Business Administration, Management or related field. PMP / Scrum Master certification. Proven ability to work cross-functionally with functional and technical teams. Experience with building and managing reporting tools to support Programs; such as scorecards and KPI metrics to further drive insights around our program strategy.

Demonstrated ability to balance quantitative and qualitative metrics to provide a holistic viewpoint. Expert level experience with Excel, creating dynamic pivot reports and data visualization. Ability to influence through data visualization and interpretation. Must be self-directed and able to work independently as well as in a team environment. Must be comfortable working in ambiguous situations. Excellent interpersonal skills.

Depending on the job there may be additional minimum requirements and/or preferred qualifications.