Supervisor, PTS Engineer Services

Overview

Who We Are

Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, Wi-Fi, and now Bluetooth headphone connectivity!

How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. If you want to learn more about us, visit us at www.panasonic.aero. And for a full listing of open job opportunities go to https://careers.na.panasonic.com/avionics/jobs.

Responsibilities

The Position

Responsible for the day-to-day leadership, oversight, and coordination of engineering services activities, ensuring work is effectively prioritized, resources are aligned, and deliverables are executed on schedule. Provides hands-on supervision, technical guidance, and workload management across a broad range of Engineering Services functions, including rack development, tooling, and after-sales technical support. Partners with cross-functional teams and stakeholders to drive operational efficiency and support continuous process improvement.

Technical Execution & Guidance

Provide technical direction across assigned engineering activities, which include rack development and engineering service activities, tooling, technical documentation, ad hoc support, and operational engineering projects, based on business needs and leadership direction.

Ensure consistent application of engineering standards across all work.

Review technical approaches for complex or high-risk work.

Focal for escalations.

Enable effective execution by ensuring the team has clear technical direction, appropriate tooling, defined expectations, and support for hands-on execution as needed to maintain delivery.

Ensure technical execution across PTS Engineering Services activities aligns with delivery requirements, quality expectations, operational constraints, and the needs of the cross-functional teams (e.g. Engineering, Field Support, Planning, Program Management, and others).

Project Management

• Accountable for delivery performance across assigned projects and workstreams within assigned project budget.
• Oversee execution of concurrent engineering activities within assigned scope, including rack development and/or engineering service workstreams, ensuring schedules, priorities, and dependencies are clearly defined and maintained.
• Monitor progress across all workstreams.
• Identify risks and drive corrective actions to maintain delivery commitments.
• Ensure consistent execution across engineering activities delivered by the team, maintaining alignment with operational goals and engineering standards.
• Lead development of proposals by defining scope, effort, and execution approach to support accurate quoting and pricing.

Process & Tooling Enhancements

• Drive improvements to workflows, processes, and tools that increase delivery efficiency, quality, and coordination across PTS Engineering Services.
• Ensure consistent application of work instructions and standard practices across all activities.
• Identify systemic gaps affecting execution, coordination, or delivery performance.
• Drive implementation of scalable solutions that improve execution predictability and team effectiveness.

Team Leadership

Provide day-to-day leadership, direction, and support to the engineering team, including performance management, coaching, workforce planning, and professional development.

Optimize team capacity and workload distribution to ensure efficient, predictable execution and achievement of delivery commitments.

Establish clear accountability for priorities, deliverables, and responsibilities while ensuring alignment between team capabilities, business needs, and operational objectives.

Develop and maintain a flexible, cross-functional engineering team capable of supporting multiple PTS Engineering Services disciplines and evolving business requirements.

The salary range of $104,000 - $174,000 is just one component of Panasonic’s total package. The final offer amount may vary based on factors including but not limited to individual’s knowledge, skills, experience, and location. In addition, this role may be eligible for discretionary bonuses and incentives.

What we're looking for

• Bachelor's degree in engineering, technical operations, or a related technical field.
• 5+ years of relevant experience in engineering, technical operations, project execution, or engineering services delivery.
• OR Advanced degree (Master's) in engineering, technical operations, business administration, or a related field and 3+ years of relevant experience.
• OR 9+ years of relevant experience in engineering, technical operations, project execution, or engineering services delivery in lieu of a degree.
• Demonstrated leadership ability or prior lead experience. Prior supervisory experience preferred.
• Demonstrated engineering background with the ability to guide technical decision-making across multiple domains (rack development, tooling, operational support, technical publications, and related engineering work).
• Proven leadership skills with the ability to coordinate across teams and drive alignment.
• Strong communication skills, including the ability to effectively engage internal stakeholders and external customers, present technical information clearly, and manage expectations.
• Effective prioritization and planning capability, with a focus on execution discipline and accountability.
• Strong attention to detail, with the ability to maintain accuracy and quality across multiple concurrent workstreams.
• Familiarity with project tracking, PLM systems, and coordination tools.
• Demonstrated experience coordinating or leading cross-functional technical work.
• Demonstrated ability to oversee team workload, priorities, schedules, and delivery performance across concurrent technical activities while ensuring quality, efficiency, and successful execution.
• Up to 20% travel may be required to support on-site engineering activities, customer engagements, or operational support.
• Working hour flexibility to support a global 24/7 organization.

Our Principles

Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude

What We Offer

At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive and flexible benefits program.

Paid time off: Exempt Salaried employees receive flexible paid time off. This means that there is no fixed number, range, or limit to the amount of Personal and Vacation Days that may be taken for exempt employees. Non-exempt hourly employees accrue 14 vacation days per year + 7 sick days + 3 personal days. Accrual rate increases with tenure. All employees receive 11 company paid holidays per year. We also close our offices at the corporate level in the U.S. between Christmas and New Year. For operational positions that are expected to work on holidays, we provide additional compensation for hours worked.

Health Insurance: Medical insurance offerings from Aetna and Kaiser (CA &HI). Options for Employee Only, Employee + Spouse/Domestic Partner, Employee + Children, or Family. Dental PPO and DMO options & Vision insurance through EyeMed or VSP.

401K with 50% match on up to 8% contribution, full vested from day 1.

Washington residents only are eligible for: Washington’s Family and Medical Leave program and Washington’s Paid Sick Leave program.

Other offerings include: Wellness Program, Counseling services, FSA & HSA, Life Insurance for employee, spouse and child, AD&D Insurance, Long-term and Short-term disability, Critical Illness Insurance, Accident Insurance, Legal Assistance, Pet Insurance, Identity Theft Protection, Dependent Care FLSA, Education Assistance, Commuter Program, Employee Purchase Program, Service Award Program.

All applicants are subject to Company policies, third party customer and worksite requirements, and government requirements, regarding vaccination and/or testing for COVID-19. Where permitted by applicable law, applicants may be required to be fully vaccinated with an authorized COVID-19 vaccine as a condition of employment, unless they are eligible for and obtain an exemption based on a reasonable accommodation because of a disability or a sincerely held religious belief, practice, or observance.

While the Company strongly encourages COVID-19 vaccinations, it may require vaccination and/or testing for positions in which third party customer, worksite, or government requirements apply, in accordance with applicable law. At those locations where requirements apply, exemptions will be considered based on applicable law.

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.

Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Avionics Corporate.

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