Recruiter

Reign is the Autonomous Commerce Platform for DTC founders. We unify storefronts, checkout, payments, and operations into one AI-native platform where agents handle the operational grind and merchants focus on growth: making the most money, with the least headache, on their own terms. We set out to build the "Shopify of Direct Response," and along the way we recognized something bigger. Direct response is roughly a third of all ecommerce transactions, a trillion-dollar market chronically overlooked by Silicon Valley.

The merchants who run it are obsessive about tooling. They live and die by velocity, conversion, and margin. They have no brand moats, so they compete purely on operations, which is exactly what makes them the earliest and fastest adopters of AI agents in commerce. This is a category-defining bet, and we are running at it from a position of strength. Where We Are Today 8-figure ARR, growing 100%+ YoY (top 0.5% of all startups launched in 2024), and we do it with capital efficiency: there is a real chance we finish the year with more cash on our balance sheet than we have ever raised Rapid merchant adoption and expanding market presence On track to beat our budgeted sales target by 100%+ Industry-leading NPS score 70% of our new deals come as referrals from existing merchants Venture-backed by a multi-billionaire ex-founder and direct response industry leaders An executive team that has done this before: multiple leaders who have scaled a company from zero to unicorn status A founder who builds from domain expertise: he bootstrapped $200M+ in DTC revenue as a direct response merchant before starting Reign, and is building the platform he always wanted as a merchant Why Now This is a rare opportunity for a technical leader to step into a company with proven revenue, product-market fit, an established team, and a large market opportunity.

Three things make this an inflection point: Product-market fit is established. Demand continues to grow, merchant adoption is accelerating, and Reign is outperforming expectations. There is an opportunity to define a category. While many companies are building AI tools for commerce, few are focused on helping sophisticated DTC operators automate revenue-generating decisions at scale. Our customers are AI-ready. They adopt technology quickly when it drives measurable business outcomes, creating an ideal environment for agentic products.

The Role We're scaling fast, and right now our growth depends on the people we hire. Every new employee adds directly to what we can build and how quickly we can deliver for our merchants. At our size, one great hire changes what a whole team can do, and a slow or wrong hire holds that team back. The people we need are hard to find and usually aren't looking. That's why we need a recruiter who knows ecommerce, AI engineering, and fintech, has a strong network in those spaces, and is comfortable going out and finding people rather than waiting for applications.

You'll work directly with our leaders and have a real say in who joins the team. You'll spend most of your time sourcing passive talent who aren't applying to jobs. Because you understand AI, fintech, and ecommerce, you'll be able to tell who has the right technical skills and experience before they ever reach an interview. Then you'll work with our leadership team to bring them all the way to an offer. The people you hire will build our product, run our payments, and grow our business.

That's why this role matters so much to us. You'll be hiring for: AI Engineering Payments, Risk, and Compliance Product Revenue, Partnerships, and Operations What You'll Do True Sourcing Find and engage passive talent through your own network, referrals, communities, conferences, and direct search. Map the talent landscape across ecommerce platforms, payments and fintech companies, and AI labs and startups. Use AI tools to research, map markets, and source faster than traditional methods allow.

Full-Cycle Recruiting Run searches end to end, including intake with the hiring manager. Assess technical and domain depth well enough to know who is real before they reach the panel. Screen for what a resume cannot show: intensity, ownership, AI fluency, and cultural fit. Talent Pipelines Build relationships with strong people at every level, whether or not a role is open today. Keep warm pipelines for critical roles so we can move the moment a need appears.

Bring forward exceptional profiles that should be on our radar. Hiring Partnership and Market Insight Share intelligence on compensation, competitor moves, and talent trends in our industries. Track pipeline health, conversion, and time to hire, and report on progress. Candidate Experience and Employer Brand Represent Reign with energy and credibility in every conversation, including the ones that end in a no. Help tell our story to candidates across outreach, job posts, and social channels.

What We're Looking For Industry Knowledge Ecommerce: You understand how online commerce works, from storefronts and checkout to conversion and merchant operations, and you know the companies and people who build it. AI Engineering: You can tell an engineer who ships agentic, LLM-powered products from one who lists AI on a resume. You know what strong AI talent looks like and where to find it. Fintech and Payments: You understand how payments, processing, risk, and compliance fit together, and you can hold a credible conversation with people who work in them.

Required Qualifications 5+ years of full-cycle recruiting, with most of it in ecommerce, fintech, payments, or AI-focused technology companies. A strong, active network across ecommerce, fintech, and AI engineering that you can put to work from day one. A proven record of true sourcing: hires you found, approached, and closed who were not looking. Experience recruiting AI and machine learning engineers and other senior technical talent.

Experience hiring across technical and non-technical roles, including senior and leadership positions. Hands-on use of AI tools in your own recruiting work. Strong judgment on people, and the confidence to tell a hiring manager when a candidate is not right. Clear, warm written communication that makes people want to reply. Ability to use Lever ATS and LinkedIn Recruiter, and perform recruiting administrative tasks such as generating job descriptions and rubrics.

Comfort with urgency, ambiguity, and several searches at once in a fully remote team. Preferred Qualifications Experience in high-risk payments, merchant services, or direct response ecommerce. Experience as an early recruiter at a scaling startup. International hiring experience. Traits We Value Hunter mentality Deep industry curiosity Relationship builder High ownership Sound judgment on people Persistence without pushiness Builder mentality Our Culture & Values We are a value-driven company.

These aren't words that we just put on a wall. They dictate how we hire, fire, and promote. All In to Win. Operate with urgency and a relentless focus on excellence. A Players Only. Build and maintain exceptional talent density. Pure meritocracy. Merchant First. Every decision is measured by merchant impact. Entrepreneurial Spirit. Move quickly, stay resourceful, and take ownership. No Ego. The best ideas win regardless of title or tenure.

No BS politics. Reign is mission-first and performance-driven. We operate with urgency, give direct feedback, and expect high ownership. If you thrive under pressure and love building in fast-moving environments, you'll do great here. If you strongly prioritize predictability, comfort, and work/life separation, this 100% isn't the right role.