Overview
The Senior Director of Information Technology (Sr Dir of IT) directs, manages and ensures efficient and optimal performance of the organization’s information technology and business application systems for the affiliate. This position is responsible to plan, coordinate, direct, and design all operational activities for the IT department, as well as provide direction and support for IT solutions that enhance mission-critical organization operations.
Ensures productivity expectations, customer service and compliance standards are maintained. Abides by the organization’s mission in performing job duties. Demonstrates an understanding and commitment to PPGT’s culture of quality, safety and risk awareness.
Responsibilities
- Directly supervises and manages the Information Technology (IT) and Clinical Applications teams for the organization.
Bachelor’s degree + 6 years of IT-relevant exempt experience or Associate’s degree + 8 years of IT-relevant exempt experience or High School diploma or equivalent + 10 years of IT-relevant exempt experience. Must have a minimum of 3 years supervisory experience. Director level leadership experience preferred. Must have experience in the following: Windows, Microsoft 365, Azure, AWS, Cisco Meraki networking, UCaaS/CCaaS, User Lifecycle Management, Technology Lifecycle Management, Vendor Lifecycle Management, DR/BC, MSP/MSSP Management, Strategic Technology Planning.
Agency Standards
Must have excellent computer skills with knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet. Must have the willingness and ability to adapt to change including advances or new technology. Must have excellent customer service skills and be committed to providing the highest level of customer satisfaction.
Other
PPGT is an equal opportunity employer. We strictly prohibit unlawful discrimination of any kind, including discrimination on the basis of age; race, color, ancestry, national origin, or ethnicity; citizenship status; sex or gender; gender identity or gender expression or transgender status (including the individual's actual or perceived sex and the individual's gender identity, self-image, appearance, behavior, or expression); sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality); mental or physical disability; AIDS, AIDS Related Complex, or HIV status; perception of risk of HIV infection; or association with individuals who are believed to be at risk; religion or creed; genetic information; pregnancy status, including related medical conditions; marital status; past, current, or prospective service in the uniformed services; or any other basis protected by law.
We are a drug-free and tobacco-free workplace.
Applicants have rights under the Federal Employment Laws. To view these notices, please click on the following links: Family and Medical Leave Act (FMLA) poster: Equal Employment Opportunity (EEO) poster; and Employee Polygraph Protection Act (EPPA) poster.
Required Knowledge, Skills, and Abilities
- Ability to identify operational improvement opportunities, make recommendations and implement remediation.
Essential Physical Requirements/Working Conditions
Must be able to bend, stoop, kneel, reach, and grasp. Must be able to stand, particularly for sustained periods of time. Must be able to move about on foot to accomplish tasks, such as moving from one work site to another. Must be able to work primarily with fingers such as picking, pinching, or typing. Must be able to talk such as convey detailed or important spoken instructions to other workers accurately. Must be able to hear such as the ability to receive detailed communication orally.
Must be able to communicate effectively. Will have substantial movements of the wrists, hands, and/or fingers. Must be able to lift and/or exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently. Must be able to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
Office environment.
Job description provided by Planned Parenthood of Greater Texas.
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