Billing Specialist

MSL is a global public relations firm focused on building influence that delivers meaningful impact for business and society. We bring together strategists, storytellers, and creators to help brands and leaders earn attention, trust, and relevance in a public environment shaped by platforms, algorithms, and generative AI.

Our work is grounded in a simple belief: influence isn’t about volume or visibility alone. It’s about shaping how people perceive, talk about, and act on what brands put into the world. That requires deep audience understanding, strong judgment, and communications that feel credible, human, and timely.

Across markets and categories, we partner with organizations of all sizes to navigate change, build connection, and strengthen their role in culture and community. It’s our people, their curiosity, craft, and care for the work, that turns strategy into stories and ideas into lasting impact.

Overview

We’re looking for a full-time Billing Specialist to join our finance team in Toronto. In this role, you’ll help keep our billing and accounts receivable processes accurate, organized, and running smoothly across our agencies. It’s a great opportunity for someone who is detail-oriented, collaborative, and comfortable taking ownership of important financial processes while working with internal teams and clients. The ideal candidate is proactive, flexible, and ready to support the team during busy periods when needed.

Responsibilities

• Handle invoicing and billing for the agencies – serve as a trusted advisor and financial liaison
• Working closely with the Senior Finance Manager, assisting with the overall billing process including monthly client billings, accounts receivable, and budget trackers for account teams
• Help prepare financial reports used in the preparation of income statement, balance sheet and cash flow statement
• Assist with quarterly balance sheet reviews and assist in the preparation of budgets and forecasts as required
• Assist with financials and invoicing for multi-company entities and regional offices across Canada
• Understand the business, operations, key drivers, and success factors
• Assist with internal controls relevant to client billing process and help lead any process improvement activities
• Monitor and analyze financial processes related to client billing to develop more efficient procedures, best practices and a more timely closing process while maintaining a high level of accuracy
• Create strong checks and balances to ensure accuracy on all monthly and annual billings
• Assist with the development of new systems and procedures to support the financial process
• Prepare, review, and oversee the reconciliation of inter-company balances and pre-bills for clients
• Resolve accounts receivable and invoicing issues internally and directly with clients
• Support internal activities related to the audit of financial statements
• Performing various other financial and administrative duties to assist the team and partner agencies (North Strategic, MSL, Notch Video, Publicis), as required
• Our successful candidate will possess some of the following attributes below. This is just a starting point – if you feel you don’t meet the suggested experience and/or skills but would be a good fit for this role, we still encourage you to apply!

Who you are

• Prior experience working in a professional services agency is preferred
• 3-5 years of experience in invoicing, client billing, and receivables
• Strong ability to problem-solve and to make day-to-day decisions
• Excellent organizational skills and ability to establish priorities with little direction in a fast-paced environment
• Ability to balance multiple tasks and prioritize, ensuring timely and accurate reporting
• People oriented with the ability to establish a high degree of credibility with staff, clients and vendors
• Excellent track record of partnering with internal and external clients
• Provide proactive solutions to financial accounting and reporting issues
• Ability to work under pressure and manage multiple requirements and deadlines related to the role
• Ability to deal with confidential and sensitive matters appropriately
• High-level of proficiency with financial technology including SAP, Excel, Word and Outlook
• Ability to ensure compliance with company policies and procedures
• Excellent knowledge of accounting and financial terminology, best practices and trends
• At MSL, you’ll do meaningful work for some of the world’s most influential brands - alongside a team that values ambition, creativity, and authenticity.

We offer

• Competitive compensation and benefits, including generous vacation and mental health support
• Hybrid work environment and flexible scheduling
• Parental leave top-up and professional development allowances
• Regular social events, wellness programs, and volunteer opportunities
• Access to world-class learning and leadership development through Publicis Groupe
• A culture that celebrates collaboration, innovation, and career growth
• This is a hybrid role tied to our Toronto office.

Salary

Transparency matters to us. The salary range for this position is CAD$65-$70K per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data.

AI Use

We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people.

We’re committed to building a diverse and inclusive workplace. Accommodations are available throughout the hiring process upon request.