Operations Consulting Generalist - Manager

Location: Toronto

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations Strategy

Management Level

Manager

Job Description & Summary

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.

As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.

The Opportunity

• As a Operations Consulting Generalist - Manager ,unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
• Develop and implement large-scale supply chain network optimization models (stochastic, multi-period, capacity-constrained)
• Design and optimize end-to-end distribution networks across multiple industries (retail, T&L, G&PS, industrial products)
• Build multi-echelon inventory and queueing models to support strategic decision-making
• Leverage tools such as Llamasoft and custom-built solutions for supply chain decision analysis
• Lead distribution center (DC) and micro-fulfillment center design, including in-facility flow modeling
• Develop business cases to support automation and robotics investments in warehouse operations
• Provide advisory on automation vendors (e.g., Dematic, Witron, Vanderlande, Ocado) and solution implementation
• Build custom network flow models to support greenfield and brownfield distribution network decisions
• Drive business development, including client relationship management, solutioning, and proposal creation
• Lead project delivery, mentor junior team members, and collaborate with stakeholders on turnkey DC design solutions