Data Analyst / Business Analyst - Health and Human Services

Data Analyst / Business Analyst – Health and Human Services

Location: Remote - U.S. (with quarterly travel to Springfield, IL)

About Us

Known for “Delighting the Client” through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health and Human Services-related projects. Feel free to learn more at www.s2tech.com.

Why S2Tech?:

Stable, privately-owned company with a strong reputation for building long-term client relationships through the delivery of consistent value-based service

25+ years providing IT and Business services to private customers and government programs throughout the United States

Expansive client portfolio and active projects – employees benefit from innovative project exposure and in-house skill development training/courses

Corporate culture that emphasizes the importance of family and promotes a healthy work-life balance

Offer competitive pay and a range of benefits, including

Medical / Dental / Vision Insurance – insurance premium assistance provided

Additional Insurance (Life, Disability, etc.)

Paid Time Off

401(k) Retirement Savings Plan & Health Savings Account

Various training courses to promote continuous learning

Corporate Wellness Program

Be part of a company that gives back through its non-profit organization, Fortune Fund, which was launched in 2001. The goal of the Fortune Fund is to close the rural/urban divide by ensuring children in rural communities in India and the United States understand the importance of education & are aware of professional career opportunities, allowing them to link their professional & educational goals

Job Overview

S2Tech is seeking a Data Analyst / Business Analyst with 5-10 years of experience to support an Illinois HFS engagement. The role combines data analysis, business analysis, and training development. The analyst will review current business processes, document them with process flows, and identify areas for improvement. The analyst will also build reports and dashboards, work with IT development teams on requirements and testing, and create PowerPoint training modules that teach the business processes to staff. The analyst works with state business units and client team members and is expected to be a team player.

Responsibilities

Process Analysis and Improvement: Understand current business processes, build process flows, and identify and define areas for improvement. Evaluate new processes based on data analysis

Requirements Gathering: Collaborate with stakeholders to gather and document business requirements, ensuring they are clearly understood and communicated. Work with management to prioritize business and information needs

Analysis and Documentation: Create business requirements, functional specifications, and process maps. Coordinate with business units to ensure compliance with regulations and standards

Data Analysis and Reporting: Acquire data from primary and secondary sources, organize and analyze it, and identify trends and patterns in complex data sets. Build and maintain reports and dashboards in Power BI and other reporting tools, and present findings so that non-technical audiences can understand them

Data Quality: Review data from existing data sets to identify areas of concern, and to filter and clean data and to locate and correct problems

IT Development Support: Work with IT and business teams following established IT development practices to design and implement solutions that meet business needs. Determine solutions for technical problems

Testing and Validation: Develop and execute test plans to ensure IT solutions meet business requirements. Coordinate user acceptance testing (UAT) and address any issues that arise

Training Development: Build training modules in PowerPoint that teach the business processes, along with supporting job aids and materials as needed. Keep training content current as processes change

Stakeholder Communication: Facilitate meetings, presentations, and workshops with business and IT stakeholders. Explain complex ideas verbally and in writing in a way that common viewers can understand

Collaboration and Work Management: Use SharePoint, SharePoint Lists, and Teams to organize and track work. Organize and manage complex work efforts and contribute to the team

Continuous Improvement: Stay current with industry trends and best practices. Proactively identify opportunities for process improvement and recommend solutions

Required Qualifications

• Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field
• 5-10 years of combined experience as a Data Analyst and as a Business Analyst
• Strong knowledge of and experience with reporting tools such as Business Objects and SQL
• Experience with reporting tools such as Power BI and the ability to present findings
• Ability to identify, analyze, and interpret trends or patterns in complex data sets
• Technical expertise with data models, database design and development, and data mining techniques
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate large amounts of information with attention to detail and accuracy
• Ability to filter and clean data and to locate and correct code problems
• Experience building training modules in PowerPoint for business processes
• Proficiency with SharePoint, SharePoint Lists, and Teams
• Practical experience with the Microsoft tools suite (Word, Excel, Outlook, Teams, SharePoint, PowerPoint)

Preferred Qualifications

Experience working in a State Government office with Health and Human Services data is preferred

Proven experience as both a Data Analyst and a Business Analyst, including requirements gathering

Ability to understand current business processes, build process flows, and identify areas of improvement

Experience with IT development practices, including software development lifecycle (SDLC) and agile methodologies

Certified Business Analysis Professional (CBAP) or equivalent certification is a plus

Microsoft Power BI Data Analyst certification is a plus

S2Tech is committed to hiring and retaining a diverse workforce. We are an equal opportunity employer making decisions without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.