Credit Analyst

Job Summary

Compensation: $72,142 - $101,050

The Credit Analyst is responsible for managing all credit, collection, and accounts receivable reconciliation activities for a designated portfolio of customers.

Responsibilities/Duties

Credit Management

• Review incoming credit applications and provide recommendations to the Credit Management Team.
• Periodically evaluate customer financial conditions, including credit scores, sales field information, and payment trends, to assess financial position and credit risk.
• Review customer orders exceeding credit limits or past due triggers, taking appropriate action to release orders or re-establish creditworthiness.
• Identify customers needing increased credit limits to support business growth, perform credit reviews, and provide recommendations to the Credit Management Team.

Collections

• Build strong relationships with internal and external customers to maximize cash flow through efficient collections.
• Initiate timely collection activities, including phone calls, emails, and other communications, to address account delinquencies proactively.
• Work with past due customers and their sales representatives professionally, documenting discussions and agreements, and ensuring timely follow-up.
• Conduct collection activities in compliance with federal, state, and local regulations, laws, statutes, and company policies.
• Develop payment plans as needed.
• Resolve issues related to disputed invoices with customers and the sales team to enable invoice collection or resolution of short-paid invoices.

Other Duties

Perform other duties as beneficial to IDI.

Leadership Competencies

Leads Self

Communicates Effectively & Candidly

Drives for Results

Demonstrates Accountability

Takes Initiative

Collaborates

Qualifications/Skills

Technical Skills

Proficiency and experience in understanding Credit Reports and Credit Scoring

Proficiency in Microsoft Office software, including Excel and MS Word

Communication Skills

Excellent interpersonal, written, and verbal communication skills

Strong negotiating skills

Interpersonal Skills

Ability to work effectively with diverse groups of people

Education and/or Experience

College degree in Business or related field and/or equivalent experience

3+ years Credit experience or related experience in field of finance preferred

One of the core values at IDI is Family, and it shows in our benefits! From health coverage (medical, dental, vision) to a 401(k) with a company match, we take care of our team members. Enjoy paid time off for vacation and holidays, plus perks like life and disability insurance and an employee assistance program to support you when you need it most. We know that benefits are an important part of your compensation package, so we’ll share full details on eligibility and benefits during the hiring process.