Security Business Analyst - BC/DR

Location: USA - Remote NY

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SUMMARY

Under general supervision, evaluates, designs, documents, installs, tests, implements, monitors and maintains system and application software and hardware on shared server computer facilities. Provides consulting on the use of these systems. Plans and coordinates application software, system software and hardware initiatives.

ESSENTIAL FUNCTIONS

• Participates in departmental and cross functional projects which support client server technology and incorporate diverse computer system configurations
• Supports operational activities by devising and implementing logical solutions to problems encountered within the capacity and limitations of installed computer equipment
• Assists in long and short term range planning for computer hardware, software, maintenance contracts and budgeting
• Plans, analyzes and implements client server software and hardware systems for use as multi-user computer facilities, this includes system software, utility software, application software, specialty software and setting up new servers
• Provides user access to network resources such as printers, plotters, electronic mail and the Internet
• Identifies and implements methods to measure quality and effectiveness of all work processes.
• Applies quality improvement methodologies to continually enhance those processes
• Collects, reports, analyzes and interprets performance and availability measurement data for facilities to ensure peak performance and highly available distributed computer systems
• Assists with the development of disaster recovery and contingency plans for software, hardware and security failures
• Creates and maintains implementation, testing, backout, backup, modification and operational documentation and procedures for multi-user distributed facilities for internally developed and externally supplied
• Provides consulting, technical guidance and information regarding the multi-tasking, multi-user operating system to applications development, computer operations staff and business units

ADDITIONAL RESPONSIBILITIES

Performs other duties as assigned.

EDUCATION

H.S. diploma/GED High School Diploma or equivalent.

Associate's degree Associate's degree and industry-recognized IT certifications such as the MCSE are preferred. preferred.

EXPERIENCE

Three (3) years or more experience 3+ years of progressively responsible experience in data processing, servers system management software, hardware and operating system software support duties.

SKILLS

• Demonstrated ability to analyze, draw conclusions and devise solutions to problems
• Strong oral and written and interpersonal communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Demonstrated ability to work effectively in a diverse group
• Ability to work independently and as member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management and organizational skills
• Detail oriented with excellent follow-up practices

KNOWLEDGE

• Knowledge in designing, installing, configuring and maintaining multiple LINUX/WINDOWS/UNIX in a high availability production/cloud environment; intermediate level.
• Knowledge of data storage management sub-systems and shared computer environments; intermediate level.
• Knowledge of ITSM process-based practice and ITIL best practices approach for IT Service Management; intermediate level.
• Possess in-depth knowledge of multi-platform computer software and hardware; advanced level.

LICENSES

TRAVEL

1-10%

Job Category

Systems Administration

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Additional Locations: USA - Remote FL, USA - Coral Gables FL HQ