SCM Strategy & Operations Manager (D2C MX)

Location: 6625 Excellence Way, Plano, TX, USA

Position Summary

This role is not eligible for immigration sponsorship.

Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States.

For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better.

As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.

To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

Role Overview

The SCM Strategy and Operations Manager will support Samsung Direct to Consumer (D2C) channel for Mobile Experience (MX) and will be responsible for 3 major areas: 1. Lead and Manage Next SCM and back-office integration, enhancements and Master Data Management for D2C 2. Work with all central teams to ensure D2C planned supply is timely secured and made available for sales (Stock transfer process and interface with central SCM, AP2, logistics and fulfillment teams) 3.

Support Demand Planning analysis and provide insights to manage multi-channel inventory (s.com, BOPIS). The individual also is expected to drive both tactical execution and long-term strategic improvements, while championing the adoption of AI technologies and process automation to elevate supply chain efficiency and effectiveness across the organization.