Sandoz Healthcare/BioTech

Global Service Manager AMS – AI Ops and CSI

India In person Full-time

Location: Telangana (Sandoz)

Job Description Summary

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!

As the Global Service Manager, AI Ops and CSI, you will be responsible for driving proactive, data-driven Application Management Services (AMS) operations through AI-powered service management, automation and continuous improvement initiatives. The role partners closely with business stakeholders, application owners, infrastructure teams and AMS providers to improve service quality, operational efficiency and user experience across the global application landscape.

Your Key Responsibilities:

Job description provided by Sandoz.
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