SBC Performance Media/Entertainment

Head of Brand

United States In person Full-time

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United States

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Marketing

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  • SBC Performance drives scalable growth for brands ready to expand globally.
  • Working across eCommerce, health & wellness, education, and entertainment, our team helps brands acquire customers faster and scale across 26+ global markets.
  • We combine data-driven paid media, performance creative, and advanced analytics to turn marketing into a predictable revenue engine.
  • Trusted by 200+ companies, managing $150M+ in ad spend.
  • We are looking for a Head of Brand to join our team, and to help us grow and strengthen our partner ecosystem across the Home Improvement vertical.
  • FixiHouse powers lead generation in the Home Improvement space, connecting homeowners with trusted contractors for their renovation projects.
  • You'll work closely with product, marketing, and leadership teams to ensure the brand is embedded into every customer touchpoint - from the first ad impression to the in-product experience.
  • Your job is to define the strategy, the positioning, the messaging architecture, and the brand standards and then ensure every team delivers against them consistently.

What You'll Own

Brand Strategy & Positioning

  • Define FixiHouse's brand positioning for two distinct audiences: homeowners (B2C) and contractors (B2B)
  • Develop the brand narrative, messaging architecture, tone of voice, and visual identity from scratch
  • Build and maintain brand guidelines that all teams - product, marketing, sales, content
  • Establish FixiHouse's thought leadership positioning in the Home Improvement space

Product Brand & Experience

  • Partner with the product team to ensure brand positioning is reflected in the product experience - onboarding flows, in-app messaging, notifications, and UX copy
  • Define how the product communicates with each audience (homeowners vs. contractors) through a brand lens
  • Run experiments with product and marketing teams to test messaging and positioning across both sides of the marketplace
  • Ensure brand consistency across all product surfaces and customer touchpoints

Brand Health & Measurement

  • Establish brand health baseline from zero: awareness, consideration, NPS, sentiment across both audience segments
  • Build brand KPIs, dashboards, and regular reporting cadence to the CEO and senior leadership
  • Develop ROI frameworks for brand investments - connecting brand perception to lead generation, contractor acquisition, and conversion outcomes
  • Define how we measure brand impact on both sides of the marketplace

Cross-Functional Brand Leadership

  • Serve as the brand authority across the organization - ensuring product, marketing, sales, and content teams all speak with one consistent voice
  • Partner with performance marketing to ensure brand positioning enhances paid acquisition efficiency
  • Support sales team with brand positioning frameworks and partner-facing messaging for contractor acquisition
  • Work with content team to provide strategic direction - messaging briefs, audience frameworks, narrative guidelines

Requirements

  • 7-10+ years in brand marketing, with at least 3-5 years in a senior/head-level role
  • Direct experience in Home Improvement, Home Services, Proptech, or closely adjacent verticals
  • Proven experience developing brand strategy for two-sided marketplaces, understanding both consumer (B2C) and professional/partner (B2B) audiences
  • Track record of building brand positioning, messaging architecture, and brand guidelines from scratch
  • Experience embedding brand into product experience - working closely with product and UX teams on in-product messaging, onboarding, and customer communications
  • Strong metrics fluency: ability to build brand health measurement frameworks, connect brand investments to business outcomes

Brand Craft

  • Deep expertise in brand positioning, messaging architecture, and brand strategy frameworks
  • Experience developing and maintaining brand guidelines across a complex, multi-audience organization
  • Ability to translate brand strategy into product experience, marketing campaigns, and sales materials
  • Strong understanding of how brand perception drives conversion and retention in a marketplace model

What We Offer

  • Remote position
  • Competitive compensation
  • Flexible working hours
  • All necessary equipment
  • Paid vacation and sick leaves
  • Educational support: reimbursement of certification, training, and knowledge-sharing atmosphere

Company events and multiple internal activities

Open feedback and transparent direct communication

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Job description provided by SBC Performance.
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