Jira Administrator & Integrations Specialist - Security

Accelerate your development and exposure to enterprise security technologies, managed services, and cloud security. Join Sedona Digital, a fast-growing scale-up organisation with the ambition to be recognised as a leading technology company. We obsess about our customers We build outstanding technical solutions We create an awesome culture We accelerate learning and careers We’re looking for a hands-on Jira Administrator to take ownership of our existing Jira and Jira Service Management instance and deliver a key integration with CrowdStrike.

Your activities will include: Design and implement the integration between JSM and CrowdStrike Falcon — connecting Falcon alerts and detections to JSM tickets for structured incident triage and response Administer and optimize our existing Jira Software and JSM instance — workflows, permission schemes, automation rules, SLA configurations, and queues Configure bidirectional sync between JSM and CrowdStrike Next-Gen SIEM, ensuring alert status, assignment, and resolution data flows accurately between platforms Build automation rules and escalation workflows that reflect our security operations process end-to-end Maintain API and webhook configurations, troubleshoot integration failures, and keep the connection between platforms reliable Work closely with the security team to align JSM queues and SLAs with CrowdStrike detection severity and incident classification Document all configurations and changes clearly Requirements Strong, demonstrable experience administering Jira Software and Jira Service Management Hands-on experience integrating JSM with CrowdStrike Falcon — including the Falcon platform’s native Jira connector or API-based integration Working knowledge of CrowdStrike Next-Gen SIEM and how detections and incidents surface for downstream ticketing workflows Comfortable with REST APIs, webhooks, and Jira Automation or ScriptRunner for workflow logic Able to work independently, UK business hours, with good async communication Nice to have Atlassian certification (ACP-100 or equivalent) Broader CrowdStrike Falcon platform experience (Endpoint, Identity, Spotlight) Experience in security operations or MSP environment