IT Systems Administrator (Healthcare) | Remote - Philippines

• Join Our Team at Skin and Cancer Institute!
• Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!
• Why Join Us?
• At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.

Summary of Position

Skin and Cancer Institute is a U.S.-based dermatology group looking to hire a full-time IT Systems Admnistrator based in the Philippines. This is a remote and direct-hire position. We are not a recruiting agency. The selected candidate will work directly with our company on a long-term basis. The schedule will follow U.S. Pacific Time. Healthcare or medical office experience is preferred.

We are seeking a versatile IT Systems Administrator to serve as the technological backbone of our daily operations. In this role, you will balance continuous Tier 1 frontline user support with critical Tier 2 and Tier 3 infrastructure management. You will manage our Microsoft Active Directory and Microsoft 365 environments—driving improvements to user Single Sign-On (SSO)—maintain legacy on-premise infrastructure, configure network hardware, and play a hands-on role in supporting our expanding, hardware-agnostic AI initiatives.

Work Category: Full-time, Permanent, Remote

Work Schedule: Monday - Friday, 7AM - 4PM PST (some extended hours as needed)

WHAT YOU'LL DO

Identity & Cloud Administration

Identity & Access Management (IAM): Manage Microsoft Active Directory (AD) and Microsoft 365 environments. Take a leading role in implementing and improving Single Sign-On (SSO) capabilities across multiple internal platforms to streamline and secure user access.

Microsoft 365 Administration: Manage licensing, user provisioning, and access control for Exchange Online, Teams, and related services.

Security & Vendor Coordination: Manage Proofpoint Essentials integration, administer Adobe Creative Cloud licensing, and collaborate with our external security provider (CyberDuo) to resolve complex security and network issues.

Endpoint Management & User Support

• Help Desk Operations: Serve as the primary point of contact for continuous Tier 1 through Tier 3 technical support issues and service requests across Windows and macOS environments.
• User Administration: Manage user accounts, mailboxes, file share permissions, and prepare complete workstation setups for new hires.
• Endpoint Protection: Maintain enterprise security by deploying, scheduling, and verifying patches, OS updates, and ESET antivirus agents across laptops, desktops, and servers.
• Procurement: Manage the procurement lifecycle for computer hardware, software, and specialized IT supplies.

Internal Systems & Network Administration

• Server & Virtualization Management: Administer a legacy VMware vSphere/ESX environment (VM provisioning, storage, backups) and manage three Windows Server domain controllers and a file server. SharePoint is a must along with Azure
• Network Infrastructure: Configure and maintain network hardware, including Cisco and Ubiquiti switches and wireless access points.
• Operational Hardware: Configure and support Apple iPad and Zoom Phone
• System Integrations: Manage backend functions for StarShip and Lightspeed integrations, ensuring reliable label printing and email-related functionality.
• ISP & Telecommunications: Serve as the primary technical liaison for TPx and Spectrum internet services at both the Eastern and Charter locations, and provision company phone systems.
• Data Integrity: Perform weekly verification and maintenance of Durva backup systems.

AI Infrastructure & Innovation

• Assist in deploying, managing, and scaling flexible hardware infrastructure dedicated to self-hosted AI compute.
• Support the backend architecture for a variety of autonomous AI agent frameworks and local large language models (LLMs), maintaining a hardware- and software-agnostic approach.
• Collaborate on internal AI projects, helping integrate emerging AI tools into daily business workflows and ensuring compute resources are optimized.

WHAT WE'RE LOOKING FOR

• Minimum of 8 years experience in an IT Support, Systems Administrator, or similar hybrid role.
• Strong, hands-on expertise with Microsoft Active Directory (AD) and Microsoft 365, with a proven track record of managing and improving Single Sign-On (SSO) across enterprise platforms.
• Experience managing networking equipment (Cisco, Ubiquiti) and virtualization platforms (VMware/ESXi).
• High enthusiasm for AI technology, with a willingness to learn and adaptively support scalable, agnostic AI hardware and software frameworks.
• Excellent problem-solving skills and the ability to pivot rapidly from user-facing support to backend technical administration.

WHAT WE OFFER

• Competitive salary
• Night differential pay
• Statutory benefits
• Paid time off
• Supportive and fair work environment
• Apply Today! Be a part of a dynamic team that’s transforming skin health.
• #HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring