IT Systems Analyst

• Capture and model/map business requirements, and work with business
• partners to understand directions and priorities to assure the delivery
• of information technology solutions.

Core Duties

• Understand business processes and translate into system
• solutions.
• Assist with feasibility studies of enhancement requests,
• identifying options and recommending an IT solution.
• Assist the project manager in developing project scope, cost,
• resources, impact and schedule.
• Create business requirements, including business rules, quality
• attributes, performance goals, external interfaces and
• constraints.
• Collaborate with the business partners and test team to create
• and execute system test plans, user-acceptance testing and
• rollout.
• Assist the development team to develop technical
• specifications.
• Perform production support activities, including triaging issues,
• evaluating patches and fixes, assessing impact, and implementing
• solution.
• Conduct in-depth analysis to solve problems, identifying gaps and
• issues that minimize system modification and maintenance; make
• recommendations, including discovering new approaches or
• applications.
• Design and document modules and components and how they will
• interface with each other.
• Develop functional specifications to ensure compliance with
• system development lifecycle methods.

Minimum Education and Experience

Bachelor’s degree and five years of relevant experience or

combination of education and relevant experience.

Knowledge, Skills and Abilities

• Demonstrated experience with both process and data
• modeling.
• Demonstrated experience with fit/gap analysis.
• Understanding of relational database concepts.
• Strong understanding of the components of web
• applications.
• Strong understanding of the software development life
• cycle.
• Strong problem solving and troubleshooting skills.
• Ability to work effectively and collaboratively with minimum
• direction.
• Effective verbal and written communication skills.
• Ability to establish effective, ongoing relationships with
• clients, staff and management.
• Ability to manage multiple competing priorities and work under
• pressure in high stress situations.
• Demonstrated ability to program or script.