Payment Anomaly Detection Business Analyst - Officer

Location: Quincy, Massachusetts

Who we are looking for

We are looking for a detail-oriented payments analyst to support implementation and subsequent BAU operations of the payment anomaly detection capability. The role will perform hands-on business analysis, rule validation, test execution, process documentation and operational readiness, then transition after go-live into day-to-day operations ,rule performance, exception and control support.

Why this role is important to us?

Anomaly detection must identify unusual payments without introducing unnecessary processing delays or additional approval, audit, or client-communication activities. This role provides the detailed analysis and validation required to make the capability accurate, usable and operationally sustainable.

Join us if contributing to our Payments Business Risk and Resiliency Programs is a challenge you are up for.

What you will be responsible for

• Document business requirements, user stories, process maps, decision tables and acceptance criteria under the direction of the workstream lead.
• Develop and maintain detailed rule definitions, thresholds, tolerances, reason codes, expected outcomes and test cases.
• Analyse sample and historical payment data to validate rule logic, identify data-quality issues and assess expected alert volumes and false-positive patterns.
• Execute functional, integration, regression and user acceptance tests across screening, decisioning, case management, UI, reporting and audit functions.
• Capture defects with reproducible evidence, support prioritisation and retest corrected functionality.
• Validate queue prioritisation, time-to-cut-off logic, risk tiers, alert grouping, case statuses, client-contact information, templated communications and implementing Agentic AI.
• Prepare standard operating procedures, quick-reference guides, training materials and operational playbooks for go-live.
• Support production-readiness activities, access testing, maker-checker controls, audit evidence and cutover planning.
• After go-live, monitor alerts, rule outcomes, false positives, exceptions, service levels and data issues; prepare analysis for tuning and governance.
• Align anomaly detection and cyber-response processes so suspicious or incorrect payment activity is triaged effectively during resilience events.
• Support high-volume events and post-event reviews, ensuring decisions, approvals and evidence are captured.

What we value

These skills will help you succeed in this role

• Payments operations or payments-control experience with strong analytical and documentation skills.
• Ability to interpret payment data, process flows, business rules and test results.
• Awareness of SWIFT or ISO 20022 messages, payment rails, cut-offs, screening or fraud controls is beneficial.
• Disciplined approach to testing, evidence capture, issue management and operational procedures.
• Strong communication, teamwork and attention to detail.

Education & Preferred Qualifications

• Bachelor’s degree or equivalent experience in business, finance, data, technology or a related field.
• 5+ years of relevant financial services experience.
• Experience in business analysis, testing, payments operations, fraud or screening is preferred.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we make our mark on the financial services industry. For more than two centuries, we have helped our clients safeguard and steward investments, providing investment servicing, data and analytics, investment research and trading, and investment management to institutional clients.

Work, Live and Grow. We make every effort to create a great work environment. Our benefits packages are competitive and comprehensive and vary by location. You will have access to flexible work arrangements, development programmes and educational support designed to help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality.

Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range

$65,000 - $113,750 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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Job Application Disclosure

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.