Credit Control Manager

Location: TCMi - Bucharest

The Work We Do

Teciem designs, builds, and delivers treasury and capital markets software solutions for financial institutions worldwide. We serve banks of every size and geography, offering the right setup for the right need.

Our solutions are designed to replace multiple disconnected systems with one complete, front-to-back platform, helping customers to capture trading and business opportunities quickly, clearly and with control. We cover the entire trading lifecycle, ensuring that everything - from execution to position keeping, to risk management – runs smoothly.

With decades of experience and one of the largest, most diverse client bases in the industry, we turn deep industry knowledge into software that covers most asset classes, meets complex real-world treasury and capital market's needs, and adapts as markets evolve.

Teciem is a global SaaS financial technology organisation delivering Treasury and Capital Markets Products with ~1,300 employees and annual revenues of approximately $400M.

Headquarters in the UK, Teciem operates across multiple international jurisdictions. The business is private equity-backed and continues to evolve through growth and operational transformation.

Reporting to the Financial Controller, the Credit Control Manager will to lead the credit management function, ensuring timely collection of receivables, minimising credit risk, and maximising cash flow from a global customer base mainly comprising of large financial institutions. The role partners closely with Sales, billing, Finance, Legal, and Executive Leadership to support the company's growth and working capital management.

Working Capital & Cash Flow Management

• Own global accounts receivable performance and cash collection activities.
• Drive improvements in Days Sales Outstanding (DSO) and overall cash conversion.
• Deliver accurate short and medium-term cash collection forecasts to support treasury and liquidity planning.
• Identify collection risks and implement mitigation strategies.
• Support private equity reporting requirements relating to working capital and cash generation.
• Lead initiatives designed to accelerate billing-to-cash cycles.

Global Receivables Management

• Manage the collection of receivables across multiple territories, currencies, and legal jurisdictions.
• Monitor ageing profiles and proactively address overdue balances.
• Maintain strong controls over customer account reconciliations.
• Ensure invoicing disputes are resolved promptly to prevent delays in cash collection.
• Establish collection prioritisation based on risk, value, and strategic importance.

Banking Client Relationship Management

• Build and maintain professional relationships with finance, procurement, vendor management, and accounts payable teams across a global customer base.
• Act as the primary escalation point for collection matters involving strategic banking clients.
• Work collaboratively with relationship managers and sales teams to preserve customer relationships whilst ensuring contractual payment obligations are met.
• Understand the unique procurement, approval, and payment processes of international banking institutions.

Credit Risk Management

• Assess and monitor customer credit risk on a continuous basis.
• Establish and maintain appropriate credit limits and payment terms.
• Monitor changes in the financial condition of banking counterparties.
• Maintain risk assessments for customers operating in higher-risk jurisdictions.
• Recommend actions to reduce exposure where collection or credit risks emerge.
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Contract & Billing Governance

• Work closely with Legal, Sales Operations, and Revenue teams to ensure billing terms are clearly documented and executable.
• Review customer contracts to identify payment milestones, invoice requirements, and collection risks.
• Ensure adherence to contractual payment terms and escalation rights.
• Support revenue recognition and audit requirements through accurate receivables management.

Team Leadership

• Lead, mentor, and develop the global credit control team.
• Establish performance metrics and accountability across the function.
• Implement best-practice collection methodologies and escalation procedures.
• Drive continuous improvement through automation and process optimisation.
• Foster a high-performance, customer-focused collections culture.

Stakeholder Management

• Partner with Sales leadership to balance growth objectives with cash collection discipline.
• Collaborate with sales and legal teams to resolve commercial disputes impacting collections.
• Provide regular updates to the Financial Controller, CFO and executive leadership team regarding receivable performance and collection risks.
• Manage relationships with external collection agencies, legal advisers, and insolvency professionals where required.
• Support board, lender and investor reporting requirements.
• Reporting and Analytics
• Produce monthly executive reporting incorporating KPI.
• Deliver insights and recommendations to improve working capital performance.
• Analyse trends by customer segment, geography, and product line.
• Prepare KPI reporting for senior management, lenders, and investors.

Systems & Process Improvement

• Identify opportunities to improve efficiency and standardisation across jurisdictions. Implement best-in-class credit control processes suitable for a high-growth international business.
• Previous experience of selecting and setting up and optimising credit control systems is highly desirable.
• Drive efficiency improvements across quote-to-cash and order-to-cash processes.
• Identify opportunities to automate collections and customer communications.
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• 5–10 years’ experience in credit control or cash management.
• Experience within a multi-entity, multi-currency environment.
• Experience managing collections and receivables within an international B2B environment.
• Experience dealing with financial institution customers.
• Proven and demonstratable track record of reducing DSO, improving cash collections, and managing aged debt.
• Strong understanding of contract-based invoicing, recurring revenue, and customer dispute resolution.
• Advanced Excel and financial reporting skills.
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• Degree in Finance, Accounting, Business, or related field.
• Professional accounting, finance, credit management or treasury qualification preferred but not essential.
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• Significant experience leading global credit control or accounts receivable functions.
• Experience dealing directly with financial institutions and enterprise clients.
• Strong understanding of banking procurement and payment processes.
• Proven track record of reducing DSO and improving working capital.
• Experience within private equity-backed, high-growth, or international businesses.
• Strong commercial judgement and stakeholder management skills.
• Ability to influence senior internal and external stakeholders across multiple countries and cultures.
• Advanced analytical, reporting, and forecasting capabilities.

Diverse Minds, Shared Ambition

At Teciem, we believe that our strength comes from the diversity of our people. Different perspectives, backgrounds, and experiences fuel our innovation and help us build solutions that truly make a difference in the world of financial technology.

We’re committed to creating a workplace where everyone feels respected, heard, and empowered to grow. Here, you can bring your whole self to work, contribute your unique ideas, and be part of a team driven by shared ambition.

We welcome talent from all walks of life and encourage applications from individuals of all genders, races, ages, abilities, identities, and beliefs. Together, we’re shaping a culture where diversity isn’t just celebrated — it’s essential to our success.

Additional Locations: TCMi - Bengaluru