- Position: System Director of 340B Program Operations
- Reports To: System Chief Executive Officer
- Location: Corporate Office – Johns Creek, Georgia
Position Overview
- The System Director of 340B provides strategic and operational leadership for Tenor Health
- Foundation’s 340B Drug Pricing Program across its hospitals, outpatient facilities,
- physician practices, and pharmacy partnerships. This is a hands-on leadership role
- responsible for building, implementing, and optimizing an enterprise-wide 340B program
- that supports compliance, operational excellence, financial performance, and
- organizational growth.
Key Responsibilities
- Develop, build, and lead Tenor Health Foundation’s enterprise 340B strategy and
program across all eligible facilities and operations.
- Establish the infrastructure, governance, policies, procedures, workflows, and
internal controls necessary to support a compliant and scalable 340B program.
- Lead hands-on implementation of 340B initiatives from assessment and planning
through execution, monitoring, and optimization.
- Drive financial performance by taking full accountability for achieving revenue
targets and leading business development efforts that support sustainable growth.
- Assess hospitals, outpatient facilities, physician practices, pharmacies, and
ancillary services to identify opportunities for 340B participation and expansion.
- Develop and manage relationships with contract pharmacies, specialty
pharmacies, third-party administrators, wholesalers, manufacturers, and other
strategic partners.
- Evaluate, implement, and optimize technology and vendor solutions necessary to
support effective 340B operations.
- Ensure compliance with applicable 340B requirements, including patient eligibility,
diversion prevention, duplicate discount prevention, registration requirements, and
audit readiness.
- Develop and conduct routine compliance monitoring and internal audits and ensure
identified issues are investigated, documented, corrected, and monitored.
- Develop and maintain enterprise 340B policies, standard operating procedures,
training materials, and program governance documentation.
- Establish key performance indicators and provide executive reporting related to
financial performance, utilization, savings, compliance, program opportunity,
leakage, and vendor performance.
- Identify opportunities to improve financial performance and maximize appropriate
340B savings while maintaining strong program integrity.
- Partner with Finance to develop financial models, forecasts, reconciliations,
budgets, and business cases for current and proposed 340B initiatives.
- Collaborate with Information Technology, Pharmacy, Revenue Cycle, and vendors to
ensure accurate data integration, system configuration, reporting, and
reconciliation.
- Monitor regulatory, legislative, manufacturer, and industry developments and
implement necessary operational changes.
- Support 340B due diligence and integration activities associated with acquisitions,
new hospitals, physician practices, service lines, and other organizational growth.
- Identify process gaps, missed opportunities, program leakage, and operational
inefficiencies and implement solutions to improve program performance.
- Build the organizational structure and resources necessary to support the 340B
program as it grows.
- Lead and participate in cross-functional 340B workgroups and steering committees
to drive projects, resolve barriers, and maintain accountability.
- Educate hospital and corporate stakeholders regarding 340B requirements,
responsibilities, processes, and opportunities.
- Establish and maintain productive relationships with external 340B organizations,
industry partners, and other stakeholders.
- Promote standardization, accountability, continuous improvement, and operational
excellence across the enterprise 340B program.
- Strong knowledge of the 340B Drug Pricing Program, including covered entity
requirements, patient eligibility, diversion prevention, duplicate discounts, contract
pharmacy arrangements, and audit requirements.
- Strong understanding of hospital, pharmacy, physician practice, outpatient, and
healthcare operations as they relate to 340B.
- Demonstrated financial and business acumen with the ability to identify
opportunities, evaluate ROI, and improve program performance.
- Strong project management skills with the ability to simultaneously manage
multiple implementations, workstreams, vendors, and priorities.
- Demonstrated ability to translate regulatory and program requirements into
effective operational processes and controls.
- Strong analytical and data-driven decision-making capabilities.
- Excellent leadership, communication, negotiation, organizational, and relationship
building skills.
- Demonstrated ability to work collaboratively with executive leadership and cross
functional teams.
- Deep understanding of regulations that drive the program and meet the necessary
reporting requirements
- Ability to operate effectively as a hands-on leader, balancing strategic direction with
direct involvement in implementation and execution.
Experience
- Minimum of five (5) years of progressively responsible experience in 340B,
pharmacy operations, healthcare operations, or a related field.
- Minimum of three (3) years of direct 340B program experience required.
- Demonstrated experience building, implementing, expanding, or significantly
transforming a 340B program strongly preferred.
- Experience supporting 340B operations within a multi-hospital or multi-entity
healthcare system preferred.
- Experience with covered entities, child sites, contract pharmacies, specialty
pharmacies, physician practices, and outpatient operations preferred.
- Experience managing third-party administrators, pharmacy partners, technology
vendors, wholesalers, and other 340B-related relationships.
- Experience developing and implementing 340B policies, procedures, governance
structures, and internal controls.
- Experience with 340B compliance monitoring, internal or external audits, corrective
action plans, and audit readiness.
- Experience with financial analysis, data analytics, reporting, and program
optimization.
- Experience leading complex projects and cross-functional initiatives from
development through implementation.
Education
- Bachelor’s degree in Healthcare Administration, Business Administration,
Pharmacy, Finance, Nursing, Public Health, or a related field required.
- Master’s degree in Healthcare Administration, Business Administration, Pharmacy,
Public Health, or a related field preferred.
- Doctor of Pharmacy (Pharm.D.) or Registered Nurse preferred.
- Apexus Advanced 340B Operations Certificate (340B ACE) preferred or willingness
to obtain within an established timeframe.
Physical Requirements
- Primarily performs sedentary work in an office environment with frequent use of
computers and standard office equipment.
- The ability to travel is required. Approximately 40% travel is expected based on
organizational needs.
Equal Opportunity Statement
- Tenor Health Foundation is an equal opportunity employer committed to maintaining a
- respectful, inclusive, and mission-driven workplace. Employment decisions are based on
- qualifications, merit, business needs, and applicable law.
Job description provided by Tenor Health Foundation.
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