ServiceNow Architect

The RRS Group & Company, and its affiliated entities (collectively, “RRS”) have provided real estate development and related services to investment-grade clients for decades. Our expertise encompasses site acquisition, architectural design, and development management for commercial office and industrial properties.

Through an integrated service model, RRS delivers comprehensive enterprise solutions that address every phase of the building lifecycle. In addition to technical excellence, we offer strategic consulting in marketing, financial planning, and facility management ensuring that every project achieves its highest potential in performance, value, and sustainability.

Commitment to Community

For over two decades, RRS has maintained a strong commitment to the communities we serve. This commitment is further advanced through the RRS Making Lives Better Foundation, which provides meaningful support and resources to individuals and families in need. The Foundation reflects our belief that corporate success carries a responsibility to contribute positively to society and to improve the quality of life in the regions where we operate.

Our Core Values

Integrity | doing the right thing when no one is watching and acting with uncompromising honesty.

We believe in maintaining lasting relationships based on honesty, consistency and the highest ethical standards. This creates credibility in our personal and professional relationships.

Caring | showing concern, empathy and compassion for others, ourselves, and our environment.

Our care shows itself in our commitment to “safety first” in all we do. We encourage each other to be the best and hold each other accountable. We help those in need, contribute to the communities in which we work and develop creative ways to be responsible with our resources.

Integration | working unselfishly toward common goals across disciplines, teams, departments and regions.

Our collective contributions are greater than our skills. We will be transparent and understand each other’s expertise to provide the most value when delivering our services to one another and our clients.

Innovation | developing new ideas and applying the solutions that differentiate us in valuable ways.

We are not comfortable with the status quo. We remain accountable for continuous improvements in our results because we do not consider innovation an end in itself. We maintain an environment where we foster new ideas and encourage changes that help us improve.

If you share these core values, we have the right opportunity for you

Job Posting Deadline

Applications for this position will be accepted until March 05, 2026.

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.

The RRS Group is seeking a highly experienced ServiceNow Architect with deep expertise in enterprise integrations to lead the solution design, architectural governance, and integration strategy of our ServiceNow platform. This role is critical in ensuring seamless connectivity between ServiceNow and other enterprise systems, enabling efficient data flow, automation, and digital transformation across the organization.

As ServiceNow Architect your scope would consist of

• Define and maintain the ServiceNow integration architecture, ensuring alignment with RRS Group’s enterprise systems and strategic goals.
• Lead solution design reviews for integrations, ensuring proposed approaches adhere to architectural standards and best practices.
• Develop and enforce integration standards, guardrails, and design guidelines to ensure consistency, scalability, and maintainability.
• Provide technical advisory and support to developers, administrators, and project teams on integration-related initiatives.
• Collaborate with business and IT stakeholders to translate integration needs into architectural guidance and platform capabilities.
• Ensure integrations meet performance, security, and compliance requirements.
• Support the evaluation of new ServiceNow integration capabilities and technologies, advising on their fit within the existing architecture.
• Maintain comprehensive technical documentation, including integration patterns, reference architectures, and governance models.
• Act as a mentor and thought leader, promoting architectural excellence and continuous improvement across the ServiceNow community at RRS Group.
• Who Are We Looking For?
• 5+ years in a ServiceNow Architect or senior design role.
• Bachelor’s degree in computer science, Information Technology, or related field; master’s degree preferred.
• Highly desirable certifications: ServiceNow Architecture Excellence (ArchX), Certified Technical Architect (CTA), or Certified Master Architect (CMA).
• Deep expertise in ServiceNow platform architecture, with a strong focus on integration technologies and patterns.
• Strong knowledge of ServiceNow modules, scripting (JavaScript, Jelly), and web technologies (HTML, CSS, AngularJS, AJAX, REST, JSON, XML).
• Experience designing and reviewing ServiceNow integrations with enterprise systems (e.g., HR, ITOM, SecOps).
• Familiarity with ITIL frameworks, Agile methodologies, and DevOps practices.
• Proven ability to review and guide integration solutions, ensuring alignment with enterprise architecture and business needs.
• Excellent problem-solving, analytical, and communication skills, with the ability to convey complex technical concepts to diverse audiences.
• Strong collaboration and influencing skills, with experience working across cross-functional teams and global stakeholders.
• Demonstrated leadership and mentoring capabilities.
• If you move forward, here’s what the Hiring process typically looks like:

On-demand Video Interview

include questions you will answer on a recorded video that our team reviews using a standardized set of criteria.

Technical evaluation

Depending on the role, this may include a work sample, coding challenge, or live demo. We’ll share more details closer to the stage.

Discovery Interview with Talent Acquisition Partner

A chance to chat about your skills, experience and how it connects to the role.

HM & Leadership interview

A final conversation to align on expectations and values with someone from our leadership team.

What can you expect from us

• Opportunities to learn and develop every day through a wide range of programs.
• Internal digital platforms that promote self-learning.
• Development programs according to Leadership skills.
• Specialized training according to the role.
• Learning experiences with internal and external providers.
• We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
• Financial wellness programs that will help you reach your goals in all stages of life.
• A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
• And because your family is also important to us, they can also enjoy benefits such as our WellnessLine, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

#TransformingSpacesBuildingFutures

RRS Company is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. RRS will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.