Tomlinson Group Construction

Process Implementation Specialist

Ottawa, Canada In person Full-time
  • Lead internal process initiatives from planning through implementation, measurement, and closeout.
  • Develop project delivery plans, schedules, action logs, decision logs, risk and issue registers, change records, performance measures, and closeout documentation.
  • Coordinate project teams, functional managers, field operations, vendors, consultants, contractors, and other internal stakeholders to keep assigned work moving forward.
  • Lead process discovery, workflow mapping, documentation, pilots, testing, training support, rollout activities, and adoption follow-up for assigned initiatives.
  • Apply approved document-control practices, including templates, version control, naming conventions, approval records, publication workflows, review dates, and controlled repositoriesin accordance with documented Tomlinson data governance policies.
  • Prepare clear meeting minutes, dashboards, job aids, checklists, process maps, executive updates, and stakeholder communications.
  • Monitor milestones, dependencies, budgets, schedule impacts, open actions, risks, changes, and implementation readiness.
  • Resolve routine delivery issues within delegated authority and escalate material risks, decisions, or barriers with clear options and recommendations.
  • Collect operational feedback and performance data to identify bottlenecks, coordinate corrective actions, and capture lessons learned.
  • Maintain a single source of truth for assigned project schedules, risks, decisions, deliverables, benefits, and implementation status.

Job description provided by Tomlinson Group.
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