Manage collection activities (calls and/or written correspondence) utilizing established policies & procedures Review and recommend credit worthiness of both existing and new customers
Assist with delivering invoices to customers if required
Assistswithmonth-end andyear-endclose processesas required
Compile appropriate information to support refunds and adjustments
Participate in regular AR reviews with team members and report on AR status (AR summary, suspended customers, action item review, etc.)
Provideprofessionalcustomerservicewhiletryingtoresolveclientdiscrepancies/issues Responsible for customer account reconciliations (external and related party)
Accountablefor reducing delinquency of customer accounts in a goal-oriented organization
Enlistthe efforts ofSales and Senior Managementwhen necessary toaccelerate the collection process
Mustcommunicate&follow-upeffectivelywithSalesdepartmentregardingcustomeraccountsonatimelybasis. Establish and maintain effective and cooperative working relationships with both external and internal customers Perform other assigned tasks and duties necessary to support the organization
Job description provided by Tomlinson Group.
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