General Management Graduate Scheme

• Please note: This role may close soon depending on the level of interest so don’t miss out!
• Thank you for your interest in applying for this role.
• We’d like to remind you that you must ensure you are eligible for this scheme before applying. Please read through the eligibility criteria below carefully and ensure that you are eligible before applying.
• This application will also contain a series of questions to establish whether or not you are eligible. It is important that you take great care in reading and answering these questions as we will not be able to revert your application if an error is made.
• Please Note: We only allow one application for any of our Graduate schemes per year. Any subsequent applications will be withdrawn

General Management Graduate

• Lead the change for London and gain experience across all of TfL.
• "What inspires me the most about this programme is the ability to get involved with a range of activities (learning and extracurricular) and sharing knowledge from others."
• — Christina Feng, General Management graduate

Salary

£32,250 rising to £33,500 in year 2

Location

London/Hybrid Up to 50% of time can be spent working from home over a 4-week period. Hybrid working arrangements may alter subject to business requirements

What we offer

• You will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:
• Free travel on the TfL network for you and a nominee who lives in the same household
• Final salary pension scheme (Grad only) – delete for Internships/placements
• Discounted national rail and Eurostar travel
• Minimum 30 days Annual leave (Pro rata dependent on role) plus public and bank holidays. (Grad only)
• Minimum 28 days Annual leave (Pro rata dependent on role) plus public and bank holidays. internships/all other roles only
• Private healthcare discounted scheme (Grad only) – delete for Internships/placements
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers & many more

Duration

2 years

Entry requirements

A minimum of 2:2 degree in any discipline

Please be advised that should you be successful in getting an offer for this graduate scheme, your offer will be subject to a satisfactory medical which may include but is not limited to: drugs and alcohol screening, eye test and hearing test.

Successful candidates must have the right to work in the UK for the duration of the scheme, as at the start date.  This role is not eligible for sponsorship under the Skilled Worker visa scheme.  If you do not have the right to work in the UK, or only have a right to work here for a limited time which is lesser than the duration of the scheme, you should be aware that TfL will be unable to sponsor you for this role.

Start Date

6th September 2027

Job Overview

TfL's vision is to be a strong, green heartbeat for London, and we can't achieve that without great managers.

Every day, millions of people rely on us to get to work, education, healthcare, family and friends. We operate on a vast scale, with a workforce in the tens of thousands and budgets in the billions of pounds. Delivering safe, reliable and sustainable transport for the city is a responsibility we're proud of.

Our General Management Graduate Scheme is designed for people who are inspired by that mission and want to make our services even better.

Could you manage a busy Tube station, and handle a big concert crowd safely and efficiently?

Could you write an investment proposal for a £20m project, and present the risks and benefits to senior Directors for approval?

Could you steer a team through challenging times, keeping everyone motivated and achieving their goals?

Could you come up with new ideas to deliver outstanding customer service?

Could you negotiate a compromise between stakeholders who want different things?

Could you make your workplace more efficient, without compromising on safety or quality?

On this scheme, you'll develop all the skills you need to answer those questions with a big YES.

What will I be doing?

You'll have a range of placements – some in the office and some in front-line operations – with plenty of opportunity to explore parts of TfL that interest you. You’ll experience a flavour of all our services such as;

Night Tube,

Early and late shifts

Woolwich Ferry

Victoria Coach Station

Sustainability

Sustainability is intrinsic to TfL’s work ethos, and we ensure that we operate in a sustainable way to protect and regenerate the natural world.

Where can this career take me?

When the scheme finishes, you'll be ready to start your career in management, and then on into leadership.

The most effective leaders always understand how different parts of an organisation work together, and two years on this scheme will build those broad foundations you need.

Perhaps you'll choose to specialise in front-line operations, where very few people can match the knowledge you picked up from placements in strategy or finance? Or vice-versa, perhaps you’ll start a career in our head office, and bring with you all the unique experience you gained during four months managing Oxford Circus station?

This scheme is a great choice if you know you want a career in a place like TfL, but aren't sure yet exactly which field would suit you best. This chart shows the range of permanent roles that our graduate trainees have moved into over the past few years, once they finished the scheme.

Here is the range of permanent roles that our graduate alumni have moved into once they have finished the scheme.

Marketing & CommunicationsEnvironment

Business Improvement Diversity & Inclusion

Strategy Safety

Project Management Human Resources

Procurement Security & Policing

Frontline Transport Operations Finance

London Underground

Elizabeth line

London Overground

River Services

Surface Transport

What training and support will you get?

Our award-winning teams will support your ongoing development, through a wide range of on-the-job practical experience and placements. We'll support your professional development through a combination of training, mentoring, and networking.

You'll also receive one-to-one guidance throughout the programme from your:

Placement manager: Responsible for your day-to-day management and support with your development

Scheme sponsor: A senior manager who acts as a technical and professional adviser and has line manager responsibility

Buddy: Usually, an apprentice or graduate who gives support to you and ensure that you feel welcomed in the organisation

Development adviser: Supports your professional development through providing career coaching and career progression at TfL

What do we look for?

Our core values are extremely important to us, and we desire candidates who are:

Caring about our colleagues, our customers and our work

Open to each other, to new ideas and to working together

Adaptable to diverse needs and willing to innovate

Application process

The application process consists of 5 steps, including online assessments which will need to be completed within an allocated time frame. We highly recommend that you read through this document thoroughly so that you can familiarise yourself with the process.

Please click on this link for which describes each stage of the Graduates Application Process

If you already hold your qualification certificates, please upload copies of these to your application. If you are due to sit final exams or need to replace any certificates, these must be provided at a later stage.

You will receive information and guidance around each assessment stage as you progress through your application.

Please pay close attention to emails and deadlines provided noting you have 1 week to complete online assessments and we cannot re-issue these tests once the deadline passes.

Assessment centres for graduates and intern roles will take place from November-January, please note that many roles only have 1 assessment day and we are unable to guarantee alternative dates. We are conducting assessment centres in person and virtually (role dependent).

Our city. Made better by you.

TfL is a place that’s open to your ideas. Where you can make a tangible impact and see the positive results of your work on the people and places around you. It’s a place where you can thrive and achieve. Where you’re encouraged and enabled and empowered to feel pride in the work you do. The clue is in the name, really. We work together for a better London. A better place for everyone. Constantly improving and enhancing how we operate to shape a city of the future.

Inclusive recruitment process

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met.

In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.

Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.

In High Volume campaigns including Graduate, Apprentice and Intern recruitment the minimum criteria we set is achieving a pass mark in our first stage assessments, adopting a proportionate approach to the Disability Confident Offer an Interview scheme.

Please let us know if you require any reasonable adjustments for any stages of the application process.

Important Information

We expect all our graduate trainees to try some shift and weekend work, so they understand what life is like for thousands of our TfL colleagues, but we will always make reasonable adjustments to this for graduates who genuinely need them.

Contact us

Contact the recruitment team by

Phone: 0203 005 1680 (Monday to Friday between 09:00 and 17.30)

Email: [email protected]