Location: CT - Hartford
Who Are We?
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Customer Experience
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$120,400.00 - $198,700.00
Target Openings
1
What Is the Opportunity?
Travelers' Experience Design (XD) team creates best-in-class experiences for our customers, agents, employees, and partners. We're looking for a Senior Experience Design Lead to join our Bond & Specialty Insurance (BSI) Experience Design team, supporting the One Surety Value Stream which includes Commercial Surety & Construction Services business area as we grow and transform.
In this role, you'll lead a small team of designers while personally driving research and design for high-impact initiatives — including a major business transformation and the integration of AI-enabled capabilities into cross-cutting experiences. You'll set experience vision and strategy, turn insights into action, and define, test, and implement product and service solutions. Applicants must be authorized to work for ANY employer in the US.The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role.
What Will You Do?
Additional Locations: MN - St. Paul
Job description provided by Travelers.
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