About the role and team
In People & Places, we handle all things people-related so our employees around the globe are empowered to do their best work. Our Employee Relations team clears the path to an empowered employee experience by fostering a healthy and productive culture where we support our most valuable resource—Uber’s people. We enable a safe work environment by resolving workplace challenges and improving the employment practices that impact our teams every day.
Working as an Employee Relations Manager at Uber means solving complex, sensitive people problems in a high-stakes, fast-moving environment. You will navigate the messy reality of workplace conflict and high-volume caseloads where the answers aren't always clear-cut. If you are a resilient, sharp, and steady professional who can balance empathy with decisive action while staying calm under pressure, this is where you'll make a real-world impact.
What you’ll do
- Conduct thorough investigations into workplace concerns including harassment, discrimination, retaliation, and policy violations while managing the pressure of competing deadlines.
- Navigate high-ambiguity situations by applying conflict resolution techniques to solve employee-manager and situational disputes.
- Lead with influence to coach and mentor all levels of management through difficult employment decisions and policy applications.
- Analyze complex employee relations trends to generate actionable recommendations that mitigate risk and improve the overall employee experience.
- Collaborate cross-functionally with Legal and HR teams to unblock obstacles and ensure a consistent application of investigation processes.
- Deliver and facilitate training on management best practices and HR policies to build capability across the organization.
Basic Qualifications
Bachelor’s degree or equivalent experience.
8+ years of experience in Employee Relations, Human Resources, or employment law.
Preferred Qualifications
- Advanced degree (JD or Master’s) or mediation certification.
- Demonstrated experience conducting workplace investigations.
- Proficiency in applying conflict resolution or mediation techniques.
- Experience with employment laws and regulations.
- Experience improving and designing HR-related processes and policies in a global environment.
- Strong systems thinking with proficiency in Workday, JIRA, or Google Workspace.
- Proven ability to foster collaboration across multiple regions and diverse stakeholder groups.
Job description provided by Uber.
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