Senior Associate, Commercial Operations, US&C

About the role

Uber Advertising enables brands to connect with millions of consumers across Uber’s global network. From sponsored listings on Uber Eats to journey-based ads on the Uber Rides app and in-car entertainment screens, we offer high-intent, measurable advertising solutions. The US&C (United States & Canada) mega-region represents our largest monetized market, making this role central to driving regional revenue growth and operational excellence.

As a Senior Sales Operations Associate, you will serve as the strategic and operational partner to the US&C Ad Sales leadership team. You will drive day-to-day cadence and execution across territory planning, pipeline hygiene, revenue forecasting, quota tracking, and sales efficiency initiatives.

What you’ll do

Regional Sales Strategy & Execution

Strategic Business Partnering: Partner directly with US&C Sales Leaders and Managers to drive GTM planning, sales team capacity analysis, and growth strategies.

Cadence & Forecasting: Drive the weekly, monthly, and quarterly business review (QBR) cadence. Maintain accurate revenue forecasts, track against targets, and highlight emerging risks or opportunities.

Territory & Account Planning: Own account assignments, territory balancing, and book-of-business maintenance in Salesforce to ensure equitable quota opportunity and coverage across US&C.

Sales Operations & Analytics

Pipeline & Deal Analytics: Monitor pipeline health, conversion rates, deal velocity, and historical rep performance. Translate raw CRM data into actionable insights for sales leadership.

Process Optimization: Identify and eliminate operational friction in the sales cycle (e.g., contracting bottlenecks, credit/split approvals, or onboarding ramp time).

Compensation & Quota Support: Partner with the Global Sales Compensation team to handle regional quota adjustments, track rep performance vs. targets, and address team payout queries.

Cross-Functional Enablement

System & Tool Adoption: Drive regional adoption and best practices for Salesforce and revenue intelligence tools across the US&C sales organization.

Go-To-Market Launches: Facilitate regional rollouts for new advertising products, pricing packages, or sales collateral in close alignment with Product Marketing and Ad Ops.

Basic Qualifications

• Minimum 5 years of experience in Sales Operations, Business Analytics, Commercial Strategy, or Financial Planning.
• Advanced proficiency in SQL for handling large, unstructured datasets and synthesizing business insights.
• Proven experience with data visualization tools (e.g., Tableau) and CRM platforms (e.g., Salesforce).
• Bachelor’s degree in a quantitative field such as Economics, Mathematics, Finance, or Business Administration.

Preferred Qualifications

• Experience within B2B sales, SaaS, or consumption-based marketplace businesses.
• Strong project management skills with the ability to lead multiple competing workstreams using tools like Asana or JIRA.
• Knowledge of Python, R, or ETL processes to further automate and scale reporting solutions.
• Proven ability to communicate complex technical concepts clearly to non-technical stakeholders and C-level executives.
• For New York City, NY-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.
• For San Francisco, CA-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.
• For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.