Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibility
Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements.
Required Qualifications
- Completed graduation - B.Tech or equivalent
- 4+ years of experience in software engineering and/or technical software delivery
- 4+ years of experience in software engineering and/or technical software delivery, including experience as a Software Engineer, Technical Lead, Delivery Lead/Scrum Master, DevOps Engineer, Engineering Lead, or similar technical role
- Hands-on or practical working experience with Java-based services and APIs,
- Hands-on software engineering experience with one or more modern application technologies, with the ability to understand code, APIs, application behavior, integrations, and technical implementation discussions
- Hands-on or practical working experience with Java-based services and APIs, including the ability to understand service interactions, application dependencies, API failures, logs, and technical issues
- Hands-on experience with SQL and relational databases such as Postgres, including the ability to review and execute approved SQL queries for troubleshooting, validation, and production support
- Hands-on experience with Git/GitHub and source-control practices, including repositories, branches, pull requests, and software delivery workflows
- Hands-on experience with CI/CD pipelines and tooling such as Jenkins and GitHub Actions, with the ability to understand builds, deployments, pipeline failures, and release processes
- Working experience with Angular or similar web application frameworks, with an understanding of frontend/backend integration and application dependencies
- Practical experience with Kafka or other event-driven/messaging technologies, with the ability to understand event flows, producers/consumers, application dependencies, and integration issues
- Experience using Splunk or similar observability/logging tools to investigate application and production issues
- Experience supporting production incidents and operational activities, including coordinating incident resolution, executing approved database queries, supporting configuration changes, releases, deployments, and driving technical issues to resolution
- Experience leading technical software delivery, identifying risks, removing blockers, coordinating dependencies, and driving engineering work to completion across multiple teams
- Experience partnering across Engineering, Product, QE, Architecture, DevOps/platform, and operations teams in a cross-functional engineering environment
- Working knowledge of AWS and cloud-based application environments, including understanding application deployments, infrastructure dependencies, environments, configurations, and operational issues
- Solid understanding of application architecture and system dependencies, with sufficient technical depth to identify technical risks, integration impacts, and downstream dependencies
- Solid understanding of the end-to-end software development lifecycle, including design, development, testing, CI/CD, deployment, release, production support, and incident management
- Solid practical knowledge of Agile delivery, including backlog management, PI planning, dependency management, retrospectives, release planning, and continuous improvement
- Demonstrated solid communication, problem-solving, analytical, organizational, facilitation, and influencing skills, with the ability to translate between technical and business conversations
- Demonstrated ability to troubleshoot application, API, database, integration, build, deployment, and production issues in partnership with engineers and platform teams
Preferred Qualifications
Agile certifications such as CSM, PSM, SAFe Scrum Master, SAFe RTE, or PMI-ACP
Relevant AWS, cloud, DevOps, software engineering, or technology certifications
Deeper hands-on engineering experience with several technologies in the environment, including Java, Angular, Kafka, AWS, Postgres/SQL, GitHub, GitHub Actions, Jenkins, and Splunk
Experience as a Software Engineer, Full Stack Engineer, Technical Lead, DevOps Engineer, SRE, or equivalent hands-on engineering role
Experience working with microservices, APIs, event-driven architectures, and distributed systems
Experience troubleshooting complex, cross-system application, integration, database, cloud, CI/CD, and production issues
Experience supporting high-availability or business-critical production applications
Experience working in healthcare, insurance, financial services, or another regulated industry
Experience with tools such as Jira, Splunk, Loop, and similar engineering delivery or operational tooling
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Job description provided by UnitedHealth Group.
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