Senior Application Analyst - Patient Accounting (Soarian Financials)

Responsibilities

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

The Corporate Information Services Department is seeking a dynamic and talented Sr. Application Analyst – Patient Accounting.

The Sr. Application Analyst – Patient Accounting functions as a subject matter expert of Soarian Financials to implement and support UHS applications including, but not limited to, Oracle Health Patient Accounting. It involves partnering with Revenue Cycle operations and key stakeholders to ensure the system operates according to business requirements, optimizes financial outcomes, and maintains regulatory compliance.

Monitors the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center. Designs new or determines modifications to existing applications that will effectively accomplish desired objectives. Provides technical support to UHS entities as needed. Coordinates work assignments given in order to meet deadlines and ensure continued progress toward assignment completion. Shares experience and expertise with other members of team.

Key responsibilities include

System Implementation

• Regularly meets with users, vendors, and IS staff to develop, configure and maintain system specifications.
• Designs solutions for applications and prepares the appropriate documentation.
• Supervises development of test data, system testing and documentation for all phases of the application development life cycle.
• Performs Q/A on application functionality.
• Researches and resolves implementation-related Customer Support Center Tickets.
• Adheres to appropriate UHS Project Management standards.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Oversees the training of users in operating procedures for application.

System Maintenance/Support

• Researches and resolves Customer Support Center Tickets including major application upgrades.
• Provides system change management support to the Reimbursement team and other UHS employees, facilities and CBOs on contract, payer or regulatory changes and/or enhancements, adhering to UHS Service Level and Change Management Policies.
• Provides on-call support as scheduled.
• Establishes and maintains regular communications with user community.
• Supports system upgrades and effectively communicates system functionality changes to end users.
• Supports system modifications for Medicare/Medicaid reimbursement for several states.
• Works closely with operations to modify the Patient Accounting system for any payment methodology modifications including fee schedules, DRG, APC, Per-Diem, Case Rates, Percentage of Charges and/or Outlier Reimbursement
• Maintains all system-wide Financial Classes, Insurance Plan Codes and Transaction Codes and confirms that team members complete each assigned portion of the system build
• Performs quality reviews on all system modifications and manages daily workflow through UHS Incident Ticketing System
• Creates Tip Sheets/How To Documentation, when applicable, to support new functionality of system, workflow modifications, or modifications to current build/design.

Administration and Oversight

• Mentors/trains other members of the team analysts in performance of their duties to ensure quality performance.
• Provides technical support and guidance to other team members as required.
• Maintains Service Excellence principles.
• Analyzes incident/ticket trends and issues and proposes appropriate action to resolve.
• Prepares and promptly submits all routine and special reports.
• Interviews applicants for vacant positions as needed using appropriate interview techniques.
• Contributes to performance evaluation of junior staff members as needed.
• Keeps management well informed of activities, needs, problems.
• Performs other tasks as required by management.

Position Requirements

Bachelor's degree required, plus 5-8 years of Information Systems experience and a minimum of three years of Patient Accounting/Revenue Cycle experience, preferably Soarian Financials or Cerner Patient Accounting.

Working knowledge of system application implementation, enhancement and support methods and practices.

Comprehensive working knowledge of computer systems analysis and programming techniques and procedures, including consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications.

Working knowledge of IS standards and quality methods and metrics.

Working knowledge of project management methods.

A good working knowledge of Patient Accounting and Revenue Cycle and experience with CMS billing and reimbursement guidelines, CPT codes, qualifiers and venue-specific code appropriateness. Understands reimbursement methodologies for all acute care facilities and physician offices.

Preferred experience with Soarian Financials, Cerner Patient Accounting or other Revenue Cycle applications.

General familiarity of user business practices, concepts and terminology sufficient to support the applications.

Excellent written and verbal communication skills.

License or Registration Requirements: Certified Revenue Cycle Representative (CRCR) Preferred, not required.

Travel Requirements: 10-25% domestic US travel (depending on projects).

This opportunity provides the following

Challenging and rewarding work environment

Growth and development opportunities within UHS and its subsidiaries

Competitive Compensation

Excellent Medical, Dental, Vision and Prescription Drug Plan

401k plan with company match

Generous Paid Time Off

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc.

To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware.

Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

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EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

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