Location: Texas
Hiring Department
Technology Resources
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Position Open To
All Applicants
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Weekly Scheduled Hours
40
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FLSA Status
Exempt from FLSA
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Earliest Start Date
Immediately
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Position Duration
Expected to Continue
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Location
Texas
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Job Details
General Notes
Your skills will make a difference.
You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of university staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:
Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
Voluntary Vision, Dental, Life, and Disability insurance options
Generous paid vacation, sick time, and holidays
Teachers Retirement System of Texas: a defined benefit retirement plan
Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Robust free training access through LinkedIn Learning plus professional conference opportunities
Tuition assistance
Expansive employee discount program including athletic tickets
Free access to UT Austin's libraries and museums with staff ID card
Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card
For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards
Must be authorized to work in the United States on an ongoing, full-time basis for any employer without sponsorship.
At Technology Resources (TRecs) our goal is to provide our clients with information technology that enables the units to better serve the campus. Our objective is to provide secure, reliable, and responsive IT systems, solutions, and support. For more information on Technology Resources, please visit: https://business.financials.utexas.edu/trecs
Purpose
This role partners with Financial and Administrative Services (FAS) business units to identify, evaluate and implement opportunities for AI-enabled improvements. As the primary liaison between the FAS AI Team and business staff, this role builds relationships, examines business processes, identifies pain points, and determines where AI tools can improve efficiency, accuracy, and service delivery. This position requires strong facilitation skills, intellectual curiosity, and the ability to translate between business needs and technology possibilities.
Responsibilities
Business Unit Engagement and Opportunity Discovery. Partner with assigned FAS units to understand their processes, priorities, and challenges. Facilitate structured discussions and process reviews to identify opportunities to improve efficiency, accuracy, and service delivery through AI.
Use Case Development, Evaluation, Implementation, and Governance. Help business units develop proposals aligned with the FAS AI Governance Framework, documenting the business problem, proposed solution, data requirements, expected outcomes, support implementation, and governance considerations. Evaluate proposals based on business impact, feasibility, risk, and FAS priorities, and apply the FAS AI Principles and Guidelines to ensure compliance before advancing.
AI Tool Proficiency and Business User Support. Maintain working proficiency in enterprise AI tools including Claude Edu, ChatGPT Edu, and Microsoft Copilot. Guide business users in selection of appropriate tools and effective usage within their specific workflows.
Documentation, Knowledge Sharing, and Referrals. Record findings, use cases, decisions, and outcomes. Share lessons across FAS units to encourage reuse and reduce duplicated effort. Identify and document improvement opportunities that fall outside the scope of AI and coordinate their handoff to the appropriate team.
Cross-functional Collaboration. Participate in the FAS AI & Technology Community of Practice to stay aligned with broader FAS technology initiatives and share team learnings across functional areas.
Required Qualifications
- Work experience in leading automation projects and experience in a business analyst role.
- Demonstrated experience facilitating meetings or workshops with diverse stakeholder groups.
- Hands-on proficiency with AI productivity tools such as Claude, ChatGPT, or Microsoft Copilot in a professional or organizational context.
- Strong analytical and problem-solving skills with attention to detail
- Proficiency with Microsoft Office and collaboration tools.
- Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
- Bachelor’s degree in business administration, information systems, public administration, or a related field.
- Minimum of two years of experience in business analysis, process improvement, or a related role.
- Experience working in higher education or public sector environments
- Experience developing business cases, process documentation, or requirements gathering artifacts for AI projects.
- Knowledge of data governance, compliance frameworks, or regulatory requirements.
- Experience working across multiple departments or organizational units simultaneously.
- Relevant certification in business analysis (such as CBAP or PMI-PBA) or process improvement methodologies.
Salary Range
$62,000 + depending on qualifications
Working Conditions
This is a fully remote position.
The selected candidate must have reliable internet service that supports uninterrupted remote work performance.
Work Shift
40 hours per week, Monday through Friday.
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Importantfor applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application.
The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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Employment Eligibility
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
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Retirement Plan Eligibility
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
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Background Checks
A criminal history background check will be required for finalist(s) under consideration for this position.
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Equal Opportunity Employer
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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Pay Transparency
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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Employment Eligibility Verification
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify
- The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
- E-Verify Poster (English and Spanish) [PDF]
- Right to Work Poster (English) [PDF]
- Right to Work Poster (Spanish) [PDF]
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Compliance
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
Job description provided by University of Texas at Austin.
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