Brief Job Description
Key Responsibilities
- Customer Engagement & Sales
- Identify and develop new business opportunities and leads
- Understand customer requirements and propose suitable technical solutions
- Conduct sales meetings, product presentations, and demonstrations.
- Technical Expertise
- Explain complex technical concepts in a simple, business-friendly way
- Demonstrate how products meet customer needs and solve problems.
- Maintain in-depth knowledge of products, competitors, and industry trends
- Solution Selling & Proposal Management
- Prepare technical proposals, quotations, and RFP responses
- Customize solutions based on client requirements
- Participate in negotiations and closure of deals.
- Pre-Sales & Post-Sales Support
- Support pre-sales activities such as presentations, PoCs, and technical discussions
- Provide post-sales support and handle customer queries/issues
- Ensure customer satisfaction and long-term relationship building.
- Account & Relationship Management
- Maintain strong relationships with existing clients
- Conduct regular follow-ups and identify upsell/cross-sell opportunities
- Manage key accounts and ensure retention
- Sales Performance & Reporting
- Achieve assigned sales targets and KPIs
- Track sales pipeline, forecasts, and prepare reports
- Provide feedback to product and engineering teams
Job description provided by Vertiv.
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