Master Data Management Specialist

Location: WAWA - Wawa, Inc. - Corporate Office

Job Title: Master Data Management Specialist

Location: Corporate

Department: Business Data & Analytics

Job Summary: The Master Data Management Specialist is responsible for implementing and managing Master Data Management (MDM) processes across the Wawa enterprise in partnership with business domain owners, data stewards, technology leadership, and functional business teams. Facilitates the execution of Wawa’s master data strategy and roadmap, including domain management, and platform administration activities. The role combines leadership, influence, operational execution, and change management capabilities to establish trusted, protected, and high-quality master data assets across the enterprise.

The position serves as a key partner in enabling business process standardization, operational efficiency, analytics, AI readiness, and enterprise data trust.

Principal Duties

Lead enterprise-wide master data management activities across key domains including Product, Supplier, Customer, Location, People, Finance, and other strategic business domains.

Manage assigned master data domains that ensure consistency, accountability, and business alignment across enterprise data assets.

Assist with establishing and maintaining standards, business rules, hierarchies, reference data structures, critical data elements, and lifecycle management processes for master data assets.

Partner with business domain owners and data stewards to define ownership, accountability, stewardship expectations, issue resolution processes, and adoption strategies.

Serve as a point of escalation for master data quality, stewardship, hierarchy, reference data, and governance issues and coordinate timely resolution across business and technology teams.

Build strong partnerships with Data Architecture, Engineering, Security, Applications, Analytics, and functional business leaders to influence and enable scalable master data capabilities.

Lead operational administration, workflow management, configuration support, and continuous improvement activities for enterprise MDM, data quality, metadata, and governance platforms.

Partner with Technology, Architecture, Engineering, Applications, and business teams to ensure MDM platforms are integrated into enterprise systems, business processes, reporting, analytics, and operational workflows.

Support implementation, enhancement, and adoption of master data management, data quality, metadata, and governance technologies that improve enterprise data consistency, quality, and trustworthiness.

Lead master data readiness activities supporting application implementations, ERP initiatives, business transformations, acquisitions, and process improvements, including data cleansing, conversion, validation, testing, and cutover readiness.

Lead efforts to identify, prioritize, and remediate master data quality issues through sustainable business processes and controls.

Establish root cause analysis processes for recurring data defects and partner with business and technology teams to implement sustainable corrective actions.

Identify opportunities to simplify, standardize, automate, and continuously improve master data processes through enhancements to workflows, controls, business rules, and technology capabilities.

Ensure master data processes align with enterprise governance, security, privacy, compliance, and data protection standards.

Essential Functions

• Demonstrated ability to implement and operationalize master data management, stewardship, and governance capabilities that align to business objectives.
• Strong understanding of master data domains, reference data management, hierarchy management, data quality practices, stewardship frameworks, and governance operating models.
• Demonstrated understanding of retail and supply chain master data domains, including product, supplier, customer, location, hierarchy, and reference data management.
• Ability to manage master data lifecycle activities from creation and maintenance through archival and retirement while ensuring quality and compliance requirements are met.
• Ability to influence business and technology stakeholders without direct authority and drive organizational change across functional areas.
• Strong analytical, problem-solving, facilitation, and communication skills with the ability to translate technical concepts into practical business recommendations.
• Collaborative team-player orientation with strong organizational awareness and relationship management skills.
• Demonstrated ability to balance operational execution with strategic priorities in a fast-paced and evolving environment.
• Knowledge of data quality, data protection, privacy practices, policy management, governance controls, and enterprise information management principles.

Basic Qualifications

Bachelor's degree preferred, preferably in Information Systems, Analytics, Computer Science, Business Administration, Data Management, or related field.

5+ years of relevant experience in Master Data Management, Data Governance, Data Quality, Enterprise Data Management, or related data disciplines.

3+ years of leadership, program leadership, or management experience.

Understanding of Master Data Management technologies, processes, operating models, and design principles.

Experience working with business stakeholders, domain owners, data stewards, and technology teams to implement enterprise data management processes.

Operational familiarity with metadata management, data quality, stewardship, and governance platforms.

Experience using data catalogs, data quality technologies, workflow management solutions, and master data management platforms.

Hands-on operational leadership and organizational change management experience.

Knowledge of industry-leading master data, data quality, governance, and protection management practices.

Retail, convenience, foodservice, consumer products, distribution, or supply chain industry experience preferred.

Experience with SAP, SAP MDG, Snowflake, Collibra, Stibo, or related governance and MDM technologies preferred

Experience supporting analytics, AI, operational reporting, digital transformation, ERP, and enterprise application initiatives through trusted master data assets preferred.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [email protected].

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.

Unlawful discrimination will not be a factor in any employment decision.