Working America is the community affiliate of the AFL-CIO. With 5.5 million members,
Working America recruits and mobilizes people who do not have a union on the job in support of
working families’ issues.
The Senior Digital Manager supports the Director of Media Strategies in executing all aspects of
Working America’s digital program and operations aimed at maximizing campaign goals and
objectives. The Senior Digital Manager helps manage the digital tools and processes of the
organization and works closely with the Director of Media Strategies to advance Working
America’s profile and interests in the digital area.
Reports to: Director of Media Strategies

Duties

 Work with Director of Media Strategies to execute all aspects of Working America’s
digital program and operations, including spending optimization;
 Along with Director of Media Strategies, co-manage Working America’s digital
properties including but not limited to websites, email platforms, SMS platforms, social
media assets, and digital advertising platforms;
 Work with political and programmatic teams to develop, implement, and innovate in-
cycle clinical experiments and conduct ongoing analysis with the goal of improving
digital campaign design and execution;
 Provide strategic thinking and recommendations on the deployment of new and emerging
digital communications tools and tactics;
 Develop and implement strategies aimed at expanding Working America membership
engagement and retention;
 Develop and implement trainings and systems of digital tools for Working America staff;
evaluate staff competencies; and retrain staff;
 Analyze and report on organizational and campaign metrics on a regular basis and use the
data to make strategic recommendations to improve effectiveness;
 Effectively recommend hiring, promoting, demoting, disciplining and termination of
digital staff as needed;
 Develop professional relationships and maintain regular contact with digital practitioners
among the Labor movement and like-minded organizations;
 Other duties as assigned.

Qualifications

 5+ years of campaign communications experience in a union, political, or progressive
issue campaign environment including at least three years of experience in digital
communications and social media required;
 Demonstrated ability to successfully oversee large-scale, multi-faceted communications
projects;
 Excellent verbal and written communication skills;
 Strong staff supervision, communication and interpersonal skills;
 Strong personal planning, motivation, and time management skills, with an ability to
operate in a highly organized fashion while managing multiple tasks in a fast-paced
environment;
 Demonstrated political skills and good judgment;
 Demonstrated commitment to social change, with a background in, or strong familiarity
with the labor movement, movements for progressive change and/or political/issue
campaigns;
 Demonstrated ability to effectively collaborate and work well with internal and external
staff at all levels;
 Experience with or understanding of content management systems (CMS) preferred;
 Ability to travel as necessary;
 Ability to work long and irregular hours as necessary;

 FLSA classification: Exempt
The Step 1 salary is $131,683, with additional steps considered for candidates with experience
and qualifications beyond what is required above. Includes medical insurance, paid time off, and
401(k) with employer contribution.
Working America is an equal opportunity employer. Working America is committed to building
a diverse workforce and encourages applications from women, people of color, LGBTQIA and
other non-conforming individuals, and individuals with disabilities.
To apply, please go to www.workingamerica.org/jobs.

Job description provided by Working America.
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