SVP of Social Enterprise & People Operations

About The Doe Fund

Join The Doe Fund in our mission to move New Yorkers from homelessness to stable housing, lasting employment, and economic opportunity. Our flagship workforce development program, Ready, Willing & Able (RWA), operates across 660 transitional housing beds, combining housing and comprehensive supportive services with paid work training, career preparation, and occupational skills training. The Doe Fund’s innovative social enterprise model creates additional opportunities for New Yorkers to gain paid, hands-on experience while delivering essential services across the city, including supplemental sanitation, graffiti removal, and rain garden maintenance.

We are also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 1,300 apartments in operation or development, creating safe, dignified homes with supportive services and spaces that foster community and connection.

The Doe Fund has an annual operating budget of $80 million and a full-time staff of more than 500, a significant portion of whom are graduates of our programs. In the coming years, we will be adding 200 more transitional housing beds and 800 new supportive and affordable housing units.

Position Summary

The Senior Vice President of Social Enterprise and People Operations is a unique opportunity to join The Doe Fund’s senior leadership team and oversee a diverse portfolio spanning people, programs, and operations during a period of organizational growth. This multi-faceted role is ideal for someone who wants to foster positive accountability, inclusive organizational values and culture, and innovative social entrepreneurship. The prime candidate for this position has experience in talent management, systems-building, business or revenue development, and people-first nonprofit leadership.

Key Responsibilities

Leadership + Supervision

Represent the Social Enterprise and People Operations department at the Senior Vice President leadership level, working in partnership with the Finance, Program, Property & Asset Management, Real Estate, and External Affairs departments to balance mission alignment, financial stability, employee engagement, and enterprise success.

Lay out a vision and priorities for the department and manage direct reports (at the vice president and director level) to ensure delivery and follow through.

Mentor and coach direct reports so they can provide strong leadership within their respective teams.

Create a values-driven culture that promotes accountability, dignity, and opportunity for staff at all levels across all teams.

Talent Recruitment + Management

Develop and implement staff development practices aligned with the organization’s talent management strategy and evolving organizational needs, including identifying development opportunities, strengthening internal talent pipelines, succession planning, and supporting employee growth and retention.

Take a macro, organization-wide approach to workforce planning, anticipating future staffing, leadership, and talent needs and ensuring HR strategies and resources are aligned with the organization’s long term goals, growth, and strategic priorities.

Design and implement leadership development, training, and mentorship programs. Partner with the Workforce Development department to integrate hands-on learning, certification opportunities, and job-readiness training into each enterprise.

Use data and analytics to create employee engagement strategies that minimize vacancies and drive retention and growth.

Lead the implementation and ongoing management of an electronic personnel action workflow process to strengthen internal controls, ensure timely and accurate processing of personnel changes, improve accountability, and maintain accurate position and vacancy tracking across the organization.

Social Enterprise Management

Lead a team of enterprise managers to ensure mission alignment and financial viability and success in all businesses.

Anticipate staffing needs and create proactive workforce plans that advance TDF’s programmatic goals.

Cultivate external relationships with potential enterprise customers and talent pools, and represent The Doe Fund with funders, partners, and other stakeholders in public forums as needed and in partnership with the External Affairs Department.

Systems and Processes

Establish and maintain standard operating procedures for social enterprise operations.

Create and update employee policies, particularly as new regulations arise, ensuring values alignment.

Establish reporting systems on key performance indicators, such as hiring timelines, enterprise revenue, and more.

Liaise with The Doe Fund’s PEO (ADP) to ensure the organization is maximizing the value of its platforms and products.

Minimum 10 years of progressive leadership experience in people and culture, social enterprise, nonprofit or Human Resources management, and/or workforce development

Ability to manage multiple departments and/or levels of service within a complex organization

Exceptional communication, change management, relationship-building, and strategic leadership skills

Strong business acumen and social entrepreneurial mindset

Proven track record of building people-centered systems and policies to promote accountability, integrity, and efficiency

Experience in leadership coaching and development, organizational development, building inclusive cultures, and driving engagement

Experience working with populations impacted by homelessness, addiction, or incarceration is strongly preferred

Ability to balance an organization's people and culture with mission and revenue generation

Familiarity with ADP preferred

Interested?

Submit your application for review.

Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues.

We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.