Position Summary
The Human Resources Generalist is responsible for providing comprehensive HR support in a fast-paced manufacturing environment. This position partners closely with production leadership and employees to support recruiting, onboarding, employee relations, benefits administration, performance management, compliance, and workforce development. The ideal candidate is highly organized, knowledgeable in employment laws, and experienced using ADP Human Capital Management systems.
Essential Duties and Responsibilities
Employee Relations
- Serve as a primary point of contact for employee questions, concerns, and HR-related issues.
- Foster positive employee relations and support a culture of respect, engagement, and accountability.
- Conduct investigations regarding employee complaints, policy violations, and workplace concerns.
- Coach supervisors and managers on employee relations matters and company policies.
Recruitment & Onboarding
- Coordinate full-cycle recruitment for hourly positions.
- Conduct interviews, background checks, and pre-employment screening.
- Facilitate new hire orientation and onboarding programs.
- Maintain and update job postings through various recruiting platforms.
HR Administration
- Process new hires, terminations, transfers, and employee status changes using ADP.
- Maintain accurate employee records and HR documentation.
- Administer employee leave programs, including FMLA, ADA accommodations, and workers' compensation claims.
Benefits Administration
- Support employee benefits enrollment and annual open enrollment activities.
- Educate employees regarding available benefit programs.
- Coordinate benefit changes and communicate with benefit vendors as needed.
Compliance & Policy Administration
- Ensure compliance with federal, state, and local employment laws and regulations.
- Maintain I-9 documentation and employment eligibility verification.
- Assist with audits, reporting requirements, and HR metrics.
- Support implementation and enforcement of company policies and procedures.
Training & Development
- Coordinate required compliance, safety, and employee development training.
- Track training completion and maintain records.
- May assist managers with performance review processes and employee development plans.
Manufacturing Workforce Support
- Partner with leadership to address staffing needs and workforce challenges.
- Support multiple shifts, including occasional off-shift employee interactions.
- Assist with attendance management, employee scheduling concerns, and workforce planning initiatives.
Education
Bachelor's degree in Human Resources, Business Administration, or related field preferred.
Equivalent combination of education and experience may be considered.
Experience
- 3+ years of Human Resources experience required.
- Previous experience in a manufacturing, production, or distribution environment strongly preferred.
- Experience with ADP Workforce Now platform required.
- Experience supporting large hourly workforces preferred.
Skills & Competencies
- Bilingual (English/Spanish) required.
- Strong knowledge of employment laws and HR best practices.
- Proficiency in ADP and Microsoft Office Suite.
- Excellent communication, interpersonal, and conflict-resolution skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Ability to maintain confidentiality and exercise sound judgment.
Physical Demands & Work Environment
- Ability to walk throughout a manufacturing facility regularly.
- Ability to sit, stand, and move between office and production environments.
- Occasional lifting of up to 25 pounds.
- Exposure to manufacturing floor conditions, including noise and varying temperatures.
- Must be able compliant in adhering to Food Manufacturing GMP’s
Preferred Certifications
SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.
Key Success Factors
- Strong employee advocate with a customer-service mindset.
- Comfortable working with diverse and bilingual employee populations.
- Ability to thrive in a fast-paced, high-volume manufacturing environment.
- Strong problem-solving skills and ability to build relationships across all levels of the organization.
Equal Opportunity Employer
Empire Bakery Commissary is an Equal Opportunity Employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected status.
Job description provided by Empire Bakery Commissary.
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