Reports
to:
Industry Practice Manager (IPM)
Location: Wilmington, DE
ServicesResponsibilitiesandExpectations
Interface
with customer to gather User Requirements
Participate
in Gap Fit
Configuration
and deployment of LabWare Products
Introduction
- to interfaces with external applications
- Implement instrument
- integration with LabWare products exposure
- Work with
LabWare Global Services Senior Staff
- Develop and
- maintain superior LabWare product knowledge
- Ability and willingness
- to work with a team
TechnicalSkills
Proficiency
in Microsoft Office products (PowerPoint, Word, Excel, Access)
Proficiency in Crystal Reports Development a plus
Understanding
of database concepts such as SQL, tables and fields
Understanding
of programming, proficiency in at least one language
AdditionalRequirementsandSoftSkills
Bachelor’s degree orhigher
0-2yearsofworkexperienceinalaboratory,ITsettingorprofessionalworkenvironment
Stronganalyticalandproblemsolvingskills
Adept in self-learning
Attentiontodetail
Excellentorganizational,timemanagementandfollowthroughskills
Strongcustomerserviceskills
Self-motivated
Interpersonalandcommunicationskills(verbalandwritten)
Positiveattitude,abilitytomotivatecustomersandestablishcredibility
Abilitytoaccommodateatleast50%overnighttravel(interstateandcountry)andscheduleflexibility
GoodCorporateCitizenship
ProfessionallyrepresentLabWareatcustomersite(imageandconduct)
Achieve and retain LabWare Consultant
Certification
Maintain training record
Dedicated LabWare Employee
TimelysubmissionofTime/Expense/StatusReports
Job description provided by LabWare.
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