Senior Technical Trainer

Position:Senior Technical Trainer

Reports to:Training Manager

Company:LabWare Global Services, Inc.

Location:Wilmington, DE

LabWare Global Services (LGS) has an immediate opening for a Senior Technical Trainer.LGS is interested in an energetic, highly motivated individual with LabWare LIMS training experience to join the Training Services team.

Responsibilities

• ·Delivering instructor-led training sessions to LabWare customers, employees and contractors.
• ·Performing administrative follow-up tasks and activities.
• ·Developing, testing and maintaining training software, course material, exercises, assessments and documentation.
• ·Editing and standardizing training materials prepared by other team members.
• ·Coordinating training programs and classes with internal and external clients, and stakeholders.
• ·Maintain a high level of LabWare product knowledge expertise including new product development, revisions and releases.
• ·Keeping current with new training concepts or methods.

Required Skills

• ·Bachelor of Science or higher from an accredited college.
• ·Must demonstrate a strong knowledge of the LabWare product suite.
• ·3+ years of software product training experience.
• ·Ability to conduct instructor-led in-house, on-site and on-line training sessions.
• ·Strong verbal, presentation and teaching skills.
• ·Positive attitude, ability to motivate learners and establish credibility.
• ·Strong customer service skills, self-motivated, and dedicated.
• ·Excellent organizational, time management and follow through skills.
• ·Strong analytical and problem solving skills, and attention to detail.
• ·Proficiency in Microsoft office products (PowerPoint, Word, Excel, Access).
• ·Outstanding interpersonal and communication skills, both verbal and written.
• ·Ability and willingness to work independently and with a team.
• ·Ability to accommodate approximately 50% overnight travel (interstate and country) and schedule flexibility.
• ·Valid Driver’s License.

Benefits

• ·Salaried position.
• ·Paid vacation and holidays.
• ·Health Insurance.