Zendesk logo
Enterprise SaaS

Zendesk is hiring. 507 roles open right now.

Scoutify monitors Zendesk's career page directly and notifies you within minutes when a new role goes live, hours before it hits LinkedIn or Indeed.

HQSan Francisco
Founded2007
Employees4,000+
Posted (30d)84

INTERVIEW PREP

12 interview questions for Zendesk (2 from real candidates)

See 12 interview questions

[01] HIRING NOW

Live from their career page.

Numbers refresh daily. Every role tracked here was pulled straight from Zendesk's ATS, not an aggregator.

Open roles

507

Posted (30d)

84

-17.6% vs prior

Posted (7d)

18

Posted range

$157K – 236K

Base, from posted ranges

Most-hired roles · last 90 days

Manager
19 roles
Software Engineer
12 roles
Commercial Account Executive
11 roles
SMB Account Executive
11 roles
AI Services Consultant
10 roles

[02] HIRING PULSE

Zendesk's hiring pulse.

We re-scan Zendesk's career page every few minutes and keep the full posting history, so these counts come from the board itself, not an aggregator.

Cooling17 postings this week vs a baseline of 21.3/week

Posted (7d)

17

Posted (30d)

82

Posted (90d)

274

Scanned every few minutes · newest tracked posting May 22, 2026

[03] COMPENSATION

What Zendesk pays.

Solid but rarely exceptional. Senior engineers might see $200K to $350K at successful enterprise companies.

By level · reported by current and former Zendesk employees on Levels.fyi

Product Designer

Source: Levels.fyi
LevelTotalBaseEquityBonusN
Senior Product Designer$210K$176K$23K$11K3

Product Manager

Source: Levels.fyi
LevelTotalBaseEquityBonusN
Product Manager$187K$158K$22K$8K8
Senior Product Manager$194K$178K$1K$15K5

Software Engineer

Source: Levels.fyi
LevelTotalBaseEquityBonusN
Software Engineer$152K$135K$13K$4K12
Senior Software Engineer$177K$162K$9K$6K11
Staff Software Engineer$239K$201K$20K$18K6
Senior Staff Software Engineer$264K$218K$25K$21K2
Principal Software Engineer$401K$272K$96K$33K3

Source: Levels.fyi · median across reported samples

Concrete perks mentioned in job postings

  • hybrid work model
  • diversity, equity, and inclusion initiatives
  • flexibility to work remotely
  • collaborative team culture

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[04] IN THEIR OWN WORDS

How Zendesk pitches itself.

Move beyond deflection with AI agents that resolve issues end-to-end. Improve service quality, speed, and scale. Start your free trial.

Source: zendesk.com

[05] VISA SPONSORSHIP

Hiring international candidates.

Zendesk has a documented USCIS H-1B petition history.

Sponsors H1B · USCIS-confirmed petitioner

Source: USCIS H-1B Employer Data Hub. Classifications: yes (5+ approvals), conditional (1-4), no (0).

[06] WHERE THEY'RE HIRING

The cities Zendesk is hiring in.

Every active role mapped to its posted city. Use this to gauge whether Zendeskis actually hiring where you live, or skewed somewhere you'd need to relocate.

Top cities by open roles

Lisbon, Lisbon, PT
66 roles
Austin, Texas
52 roles
Pune, Maharashtra, IN
39 roles
Mexico City, Mexico City, MX
34 roles
Kraków, Lesser Poland, PL
30 roles
London, England, GB
24 roles
Madison, Wisconsin
21 roles
Melbourne, Victoria, AU
19 roles

Remote: 232 positions

+16 more locations

[07] OFFICES

Where Zendesk works.

Zendesk office locations

© Mapbox © OpenStreetMap

Headquartered at 1019 Market St, San Francisco, CA 94103. We've mapped 3 Zendesk offices across 2 cities, so you know where you'd report before you apply.

Also in: Madison

Office data © OpenStreetMap contributors

[08] LAYOFF HISTORY

What past rounds looked like.

Zendesk has had 3 reported layoff rounds on public record since 2020. We list these because candidates routinely tell us they wish they had known before applying. Context, not a verdict.

Reported rounds

3

Headcount cut

750

Most recent

May 31, 2023

320 roles (~8% of staff)

Source

Nov 7, 2022

350 roles (~5% of staff)

Source

Aug 4, 2022

80 roles

Source

Source: Layoffs.fyi, public record

[10] KEY FACTS

Founded

2007

Employees

3.8K

2020

Listed on

zen

New York Stock Exchange

Data: Wikidata (CC0) · Q15401349

[12] ABOUT

What Zendesk does, and who fits.

Zendesk powers exceptional customer service through innovative software solutions.

Zendesk provides a unified Resolution Platform that leverages AI, data, and cloud technologies to transform customer experience and employee services. Our software helps brands deliver smarter, faster, and more personalized service at scale, enabling them to manage billions of conversations effectively.

Founded

2007

HQ

San Francisco

Founder

Employees

3.8K

2020

Source: Wikidata · QID Q15401349

[13] AT ZENDESK

The honest take.

Zendesk promotes a fulfilling and inclusive work environment with a hybrid work model.

WORK-LIFE

Work-life balance

Often better than startups or big tech. Enterprise companies tend to have more predictable schedules.

WHO THRIVES

Who thrives here

People who want meaningful work without startup chaos or big tech bureaucracy.

WATCH OUT

Things to watch

Some enterprise companies have slow-moving cultures and legacy codebases.

[14] CAREER GROWTH

Where Zendesk takes you next.

Good learning environment for building production systems at scale.

[15] INTERVIEW PREP

Going through their loop?

We collect real questions reported by candidates plus likely questions inferred from Zendesk's open roles. Skim the process, prep the questions, save the timing for actually applying.

[16] HOW TO APPLY

Your resume lands in Workday.

Zendesk uses Workday as their applicant tracking system. When you apply, your resume drops directly into their Workday pipeline where recruiters review candidates in arrival order.

Scoutify watches Zendesk's career page continuously. New openings show up here within minutes of posting. Early applicants get more attention because most recruiters review applications in the order they arrive.

One-tap coverage: Workday is one of the portals Scoutify's auto-apply fills end to end. On an Auto-Apply plan, your saved profile and resume are submitted to Zendesk the moment a matching role goes live.

ATS identified from the application URLs on Zendesk's recent postings

[19] FAQ

Questions people ask about Zendesk.

Not covered here? Email support@scoutify.com.

Does Zendesk sponsor H1B visas?

Yes, Zendesk does sponsor H1B visas for international candidates. This allows you to work in the U.S. if you meet the necessary qualifications and the position aligns with the requirements for visa sponsorship. If you're considering applying from outside the U.S., it's beneficial to confirm the specifics with the hiring team during the interview process.

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