Zendesk uses a hybrid way of working, with time in Zendesk offices and flexibility to work remotely for part of the week.
Source posting
Enterprise SaaS
Zendesk is hiring. 105 roles are open right now.
Browse the openings below to see requirements, locations, and pay where available. Scoutify can fill in and send your application to the ones that match your search.
HQSan Francisco
Founded2007
Employees3830
Posted (90d)89
INTERVIEW PREP
2 interview questions for Zendesk (2 from real candidates)
[01] HIRING NOW
See Zendesk's current openings.
We update these listings as we find new roles and learn that others have closed.
Open roles
105
Posted (90d)
89
Posted range
—
Roles with the most current openings
Sales
41 roles
Account Executive
28 roles
Customer Success
16 roles
Sales Engineer
12 roles
Implementation / Professional Services
8 roles
[02] OPEN ROLES
Apply to Zendesk now.
Live roles pulled from Zendesk's career page. Open one to see the full description, location, and pay, then let Scoutify apply for you, or apply on Zendesk's site yourself.
Location
Work mode
The 20 most recent roles out of 105 open roles
California, San Francisco, United States · full-time · $309k - 463k
Japan, Tokyo · full-time
California, San Francisco, United States · full-time · $94k - 140k
Dublin, Germany, Ireland, Leinster, Lisbon, Portugal · full-time
India, Maharashtra, Pune · full-time
India, Maharashtra, Pune · full-time
Austin, California, Madison, San Francisco, Texas, United States, Wisconsin · full-time · $202k - 302k
India, Maharashtra, Pune · full-time
India, Maharashtra, Pune · full-time
Mexico, Mexico City · full-time
[03] COMPENSATION
What Zendesk pays.
Compensation depends on the role and location. Check the individual postings below for employer-provided salary information.
By level · reported by current and former Zendesk employees on Levels.fyi
Product Designer
Source: Levels.fyi| Level | Total | Base | Equity | Bonus | N |
|---|---|---|---|---|---|
| Senior Product Designer | $210K | $176K | $23K | $11K | 3 |
Product Manager
Source: Levels.fyi| Level | Total | Base | Equity | Bonus | N |
|---|---|---|---|---|---|
| Product Manager | $187K | $158K | $22K | $8K | 8 |
| Senior Product Manager | $194K | $178K | $1K | $15K | 5 |
Software Engineer
Source: Levels.fyi| Level | Total | Base | Equity | Bonus | N |
|---|---|---|---|---|---|
| Software Engineer | $152K | $135K | $13K | $4K | 12 |
| Senior Software Engineer | $177K | $162K | $9K | $6K | 11 |
| Staff Software Engineer | $239K | $201K | $20K | $18K | 6 |
| Senior Staff Software Engineer | $264K | $218K | $25K | $21K | 2 |
| Principal Software Engineer | $401K | $272K | $96K | $33K | 3 |
Source: Levels.fyi · median across reported samples
[04] VISA SPONSORSHIP
Hiring international candidates.
Zendesk has a documented USCIS H-1B petition history.
Sponsors H1B · USCIS-confirmed petitioner
Source: USCIS H-1B Employer Data Hub. Classifications: yes (5+ approvals), conditional (1-4), no (0).
[05] WHERE THEY'RE HIRING
Where Zendesk is hiring.
These are the cities named in current job listings. A role can appear in more than one city. Remote roles may also appear in these cities and can have location requirements.
Top cities by open roles
Austin, Texas
19 roles
San Francisco, California
19 roles
Pune, Maharashtra, IN
13 roles
Madison, Wisconsin
12 roles
London, England, GB
9 roles
Dublin, Leinster, IE
8 roles
Lisbon, Lisbon, PT
7 roles
Mexico City, Mexico City, MX
7 roles
Remote: 21 positions
+12 more locations
[06] OFFICES
Where Zendesk works.
© Mapbox © OpenStreetMap
Headquartered at 1019 Market St, San Francisco, CA 94103. We've mapped 3 Zendesk offices across 2 cities, so you know where you'd report before you apply.
Also in: Madison
Office data © OpenStreetMap contributors
[07] LAYOFF HISTORY
What past rounds looked like.
Zendesk has had 3 reported layoff rounds on public record since 2020. We list these because candidates routinely tell us they wish they had known before applying. Context, not a verdict.
Reported rounds
3
Headcount cut
750
Most recent
Source: Layoffs.fyi, public record
[08] KEY FACTS
Founded
2007
Employees
3.8K
2020
Listed on
zen
New York Stock Exchange
Data: Wikidata (CC0) · Q15401349
[09] IN THE NEWS
Zendesk in the headlines.
Recent press coverage, pulled from Google News. Worth a scan before an interview or a cold email: funding rounds, launches, and leadership changes are the fastest way to sound current.
No Jitter5 months agoBusiness Wire5 months agoForrester5 months agoCMSWire5 months agoThe AI Economy | Ken Yeung5 months ago
Source: Google News. Last 12 months.
[10] FROM THE POSTINGS
What the job postings tell us.
These details come from the linked postings. Benefits and working arrangements can differ by role and location.
The company informs applicants that artificial intelligence or automated decision systems may be used to screen or evaluate applications.
Source postingThe AI Services Consultant role focuses on driving adoption and operational excellence for Zendesk AI solutions.
Source postingSources reviewed 2026-10-19.
[11] COMPANY DETAILS
More about Zendesk.
From the company website
Move beyond deflection with AI agents that resolve issues end-to-end. Improve service quality, speed, and scale. Start your free trial.Company website · Observed 2026-10-12
- Listed employee range
- 5,001 to 10,000
OpenJobData catalog · Observed 2026-09-25
- Listed industry
- Computer software
OpenJobData catalog · Observed 2026-09-25
- Listed country
- United States
OpenJobData catalog · Observed 2026-09-25
[12] ABOUT
What Zendesk does.
Zendesk builds customer experience software that powers billions of customer conversations for brands. It offers AI-driven customer service products and services that help customers adopt AI solutions.
Founded
2007
HQ
San Francisco
Founder
—
Employees
3.8K
2020
Source: Wikidata · QID Q15401349
[13] INTERVIEW PREP
Going through their loop?
Review the skills in Zendesk's job descriptions, practice relevant exercises, and explore any available candidate-reported questions.
[14] HOW TO APPLY
Your resume lands in Workday.
Zendesk uses Workday for applications. Follow the job link to complete the employer’s form and review its requirements.
Scoutify checks Zendesk's career page for new listings.
Because Zendesk hires through Workday, you can auto-apply to new Zendesk jobs with Sniper, which submits the Workday form for you minutes after a matching role posts. Sniper sends one application per posting, and the employer's confirmation email for most applications lands in Scoutify Mail.
ATS identified from the application URLs on Zendesk's recent postings
[16] SIMILAR COMPANIES
People exploring Zendesk usually compare with these.
[17] FAQ
Questions people ask about Zendesk.
Not covered here? Email support@scoutify.com.
Is Zendesk hiring?
Scoutify currently lists 105 open roles at Zendesk. Follow the job links to check requirements and apply on the employer's career site.
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